Online Request for Appointment on Application for "Letter of Authorization for Opening / Maintaining Savings Account of a Bankrupt"

With the permission of the provisional trustee / trustee, an undischarged bankrupt may open / maintain a savings account for the purpose of receiving his/her income.

For bankruptcy cases in which the Official Receiver acts as the provisional trustee / trustee, the undischarged bankrupt can use this online service to make a request for an appointment to apply for a “Letter of Authorization for Opening / Maintaining Savings Account” ("the Authorization Letter") and preliminarily submit the information of his/her income and the account that he/she wishes to maintain (if applicable).

When submitting the request, you should provide your name, bankruptcy case number and case year, Hong Kong Identity Card number or Passport number (for non-HK Identity Card holder), contact phone number, email address, details of your income and details of the account that you wish to open / maintain. The Official Receiver's Office will contact you by phone or email for arrangement of submission of the supporting documents.

For application with issues or requiring submission of supporting documents, staff of the Official Receiver's Office will contact you by phone or email. Once the application is approved, "the Authorization Letter" can be collected from the Official Receiver's Office in person or by post. You should produce "the Authorization Letter" to the bank for handling of your application for opening / maintaining a savings account. [Note: The application for opening / maintaining a savings account is subject to production of necessary information and documents according to the policy of the individual bank and it is up to the bank to decide whether to approve the application or not.]

Request for Appointment to Apply for "Letter of Authorization for Opening / Maintaining Savings Account”

Application Fee

This online service is free of charge.

Enquiry and Assistance

If you need assistance in using this online service, you can call the Enquiry Hotline at 2867 2448 during office hours from 8:30 a.m. to 5:45 p.m. (Monday – Friday, except public holidays). If you call during non-office hours, you will hear a recorded message asking you to leave a message with your name and telephone number. The office will get back to you as soon as possible.

Enquiries can also be made by fax to 3105 1814 or by email to oroadmin@oro.gov.hk.

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Last revision date: January 2022