Telecommunications Ordinance
Read the full text of the Telecommunications Ordinance through the Bilingual Laws Information System here.
Communications & Technology
Communications & Technology
Fixed Line Services
Fluid Grids
Advice on the Use of Local Fixed Services
Find useful advice on the points to note when subscribing to fixed services, use of IP telephony service (including “Lifeline devices”) and more.
Locations of Public Payphones
Check out the locations of public payphones.
About Calling Number Display
Learn more about what Calling Number Display is.
About the Industry Code of Practice for Telecommunications Service Contracts (the Industry Code)
Learn more about how the consumer protection is enhanced through the implementation of the Industry Code.
Complaints against Telecommunications Operators
Check out the procedures for lodging complaints against telecom operators on possible breach of the Telecommunications Ordinance and learn more about how the complaints are handled by the Communications Authority.
Last revision date: September 2023