Business Facilitation Measures Completed

Share: Share to Facebook Share to Twitter Share to Weibo Share to Whatsapp Share to Line Share to Wechat

As at March 2023, 63 measures were completed among the 104 business facilitation measures devised in 2022-23. Please click the name of Bureau/Department to see the details of the completed measures.

Expand All+Collapse All-

Agriculture, Fisheries and Conservation Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Improving guidance on licence application	Provide e-tracking service for veterinary clinics which apply Dog Licences for their customers	Improving transparency on application process by offering e-tracking service	Animal related trades	Completed
Streamlining	Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Permit for Import of Mammals from the Mainland and Animal Products	Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication	Animal related trades	Completed
Streamlining	Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Special Permit for Import of Dogs and Cats from Overseas	Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication	Animal related trades	Completed
Streamlining	Adopt iAM Smart in government form to streamline the process of submitting a copy of HKIC for identity authentication for Special Permit for Import of Food/Pet Reptiles	Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication	Animal related trades	Completed
Streamlining	Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Special Permit for Import of Animals and Birds from Overseas	Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication	Animal related trades	Completed
Streamlining	Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Approval of Genetically Modified Organisms for Release into Environment	Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication	Animal related trades	Completed
Streamlining	Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Local fishing vessel registration	Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication	Maritime/Shipping	Completed
Streamlining	Adopt iAM Smart in government form to streamline the process of submitting a copy of HKIC for identity authentication for Marine Fish Culture Licence	Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication	Animal related trades	Completed
Streamlining	Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Permit to carry on any activity for the purpose of, or incidental to, any business within a marine park or marine reserve	Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication	Multiple trades	Completed
Streamlining	Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Toothfish Licence	Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication	Animal related trades	Completed
Streamlining	Remove the licence condition for licensees to return the unused licences related to endangered species under Protection of Endangered Species of Animals and Plants Ordinance (Cap. 586) to Agriculture, Fisheries and Conservation Department for cancellation	Saving the time and manpower cost of the trades in returning expired licences	Animal related trades	Completed

Culture, Sports and Tourism Bureau (CreateHK)

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Streamline submission of supporting documents by adopting Inland Revenue Department's G2G platform "Business Registration Certificate Number Enquiry and Application for Supply of Information on the Business Register Services"	Reducing the trade's administrative work and effort on providing copy of Business Registration Certificate	Film and entertainment	Completed

Civil Engineering and Development Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Adopt iAM Smart to provide the one-stop personalised digital services of authentication, digital signing and "e-ME" form-filling of licences applications related to explosives	Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication	Cat. 1 Dangerous Goods industry	Completed

Companies Registry

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Provide e-submission option for applications for administrative restoration of a non-Hong Kong company	Saving time and cost of the trade in submitting application	Multiple trades	Completed
Streamlining	Provide an option of e-submission of documents reporting particulars of third party appointed by licensed money lenders in relation to granting of loans	Saving applicants' time and administrative effort in submitting the documents	Financial services	Completed

Department of Health

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Strengthening support services	Create a designated webpage under DH's website containing links to all licence-related forms to facilitate the public in searching for information relating to licence application and renewal	Increasing applicants' satisfaction and convenience in locating licence information from the one-stop platform. Enhancing overall efficiency of licence application	Multiple trades	Completed

Electrical and Mechanical Services Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Provide e-service for submission of copy of the Energy Audit Form and energy audit report according to the energy audit requirement under the Buildings Energy Efficiency Ordinance (Cap. 610)	Reducing the trade's administrative work on preparing the required documents	Electrical, Gas and Mechanical trades	Completed
Strengthening support services	Issue new registration card with QR code for gas installers	Providing convenience to the public for verification of the gas installers with the support of QR code	Electrical, Gas and Mechanical trades	Completed
Improving guidance on licence application	Issue auto reminders for LPG cylinder wagon and road tanker permit renewal	Reducing the chance of missing the renewal window of the permit	Electrical, Gas and Mechanical trades	Completed
Improving guidance on licence application	Issue auto reminders for the renewal of Competent Person Class 6 (CP6)	Reducing the chance of missing the renewal window of the licence	Electrical, Gas and Mechanical trades	Completed
Streamlining	Obviate the need of submitting Business Registration Certificates for gas vehicle (cylinder wagon) permit application with the use of Inland Revenue Department's G2G Enquiry Platform	Reducing the trade's administrative work and effort on providing copy of Business Registration Certificate	Electrical, Gas and Mechanical trades	Completed
Improving guidance on licence application	Provide detail guidance on the application form for fees and criteria for some special applications related to Gas Safety	Enabling the applicants to better understand the application requirements	Electrical, Gas and Mechanical trades	Completed
Strengthening support services	Establish a platform for the trade to check the expiry date of LPG vehicle fuel tank for revalidation (eCheckDate)	Enabling the trade to acquire expiry date and better planning on renewal in advance	Electrical, Gas and Mechanical trades	Completed

Environmental Protection Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Provide e-permit to application related to import, export, transshipment and transit, manufacture and use of Scheduled Chemicals under the Hazardous Chemicals Control Ordinance	Enhancing business-friendliness of application	Laboratory and chemicals trading	Completed
Streamlining	Provide a PDF electronic copy of Wastewater Discharge Licence to applicant in addition to an official hard copy to be sent out by registered post as required by the Water Pollution Control Ordinance	Allowing applicants to obtain the licence and know the regulatory requirements earlier to facilitate business operation	Multiple trades	Completed
Streamlining	Licence applicants of Marine Dumping Permit - Dumping at Sea Ordinance (Cap. 466) may choose to attend pre-licence meetings through internet or in person	Saving applicants' time and effort in attending the on-site pre-licence meetings by providing an option for attending such meetings through internet	Multiple trades	Completed
Streamlining	Licence applicants of Chemical Waste Collection Licence and Chemical Waste Disposal Licence may choose to attend pre-licence meetings through internet or in person	Saving applicants' time and effort in attending the on-site pre-licence meetings by providing an option for attending such meetings through internet	Chemical waste collection and disposal trades	Completed
Streamlining	Licence applicants of Clinical Waste Collection Licence and Clinical Waste Disposal Licence may choose to attend pre-licence meetings through internet or in person	Saving applicants' time and effort in attending the on-site pre-licence meetings by providing an option for attending such meetings through internet	Clinical waste collection and disposal trades	Completed
Streamlining	Obviate the requirement for applicants to submit a copy of Business Registration Certificate and a copy of Certificate of Incorporation together with the application form for Clinical Waste Collection Licence and Clinical Waste Disposal Licence	Saving applicants' time and effort in submitting the supporting documents for licence application	Clinical waste collection and disposal trades	Completed
Streamlining	Obviate the requirement for applicants to submit a copy of Business Registration Certificate and a copy of Certificate of Incorporation together with the application form for five permits related to the import, export, transshipment and transit, manufacture and use of Scheduled Chemicals	Saving applicants' time and effort in submitting the supporting documents for licence applications	Multiple trades	Completed
Streamlining	Obviate the requirement for applicants to submit a copy of Business Registration Certificate together with the application form for Marine Dumping Permit - Dumping at Sea Ordinance (Cap. 466)	Saving applicants' time and effort in submitting the supporting document for licence application	Multiple trades	Completed
Streamlining	Obviate the requirement for applicants to submit a copy of Business Registration Certificate together with the application form for Approval for Use of Oil Dispersants and Similar Substances	Saving applicants' time and effort in submitting the supporting document for licence applications	Multiple trades	Completed
Streamlining	Obviate the requirement for applicants to submit a copy of Business Registration Certificate together with the application form for Waste Import Permit and Waste Export Permit	Saving applicants' time and effort in submitting the supporting document for permit applications	Waste recycling	Completed
Streamlining	Obviate the requirement for applicants to submit a copy of Business Registration Certificate and a copy of Certificate of Incorporation together with the application form for Chemical Waste Disposal Licence and Registration as a Chemical Waste Producer	Saving applicants' time and effort in submitting the supporting documents for licence application	Chemical waste producer/disposal trades	Completed

Fire Services Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Improving guidance on licence application	Introduce guidance drawings on ventilation plan for licence application (e.g. General Restaurant Licence, Food Factory Licence and Temporary Food Factory Licence)	Enabling the applicants to better understand the requirements for drawings on ventilation plan, enhance the quality of submission, resulting in more effective and efficient application processing	Multiple trades	Completed

Food and Environmental Hygiene Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Extend the service of the Food Trader Portal to cover online processing of applications and online payment of application fees under the Granting of Exemption from Nutrition Labelling under Small Volume Exemption Scheme	Improving service accessibility, and reducing the administrative cost and effort of the trade	Food trade	Completed

Highways Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	To include a new function in the Excavation Permit Management System (XPMS) for permittees of Excavation Permit (XP) to provide site photo or layout plan upon request by Highways Department following automated submission of the Completion Notice (CN) when the excavation works is completed, so as to facilitate the acceptance of the CN	Enhancing efficiency of the trade by reducing the number of CN rejection	Utility undertakings, private developers and government departments	Completed
Streamlining	To include a new function in the Excavation Permit Management System (XPMS) for permittees of Emergency Excavation Permit (EXP) to provide site photo or layout plan upon request by Highways Department following automated submission of the Completion Notice (CN) when the excavation works is completed, so as to facilitate the acceptance of the CN	Enhancing efficiency of the trade by reducing the number of CN rejection	Utility undertakings and government departments	Completed
Streamlining	To include a new function in the Excavation Permit Management System (XPMS) for permittees of Excavation Permit (for Small Scale Works) (SSW XP) to provide site photo or layout plan upon request by Highways Department following automated submission of the Completion Notice (CN) when the excavation works is completed, so as to facilitate the acceptance of the CN	Enhancing efficiency of the trade by reducing the number of CN rejection	Utility undertakings and government departments	Completed
Streamlining	To include a new function in the Excavation Permit Management System (XPMS) for permittees of Excavation Permit (for Parking Meters and Associated Facilities) (PMXP) to provide site photo or layout plan upon request by Highways Department following automated submission of the Completion Notice (CN) when the excavation works is completed, so as to facilitate the acceptance of the CN	Enhancing efficiency of the trade by reducing the number of CN rejection	Government departments	Completed
Strengthening support services	To enrich the Video User Guide published in Highways Department’s homepage and Excavation Permit Management System (XPMS) by providing new videos to introduce the procedures in XPMS on application for waivers of excavation restriction so as to facilitate the applicants of excavation permit (XP) to proceed with the relevant waiver applications	Facilitating the applicants to have a better understanding of the application process, and reduce the number of enquiries received on waiver application and reduce preparation time of relevant application	Utility undertakings, private developers and government departments	Completed

Home Affairs Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Improving guidance on licence application	Enhance the existing system for online functions in Office of the Licensing Authority's website for application tracking for Hotel/Guesthouse Licence, Club-House Certificate of Compliance, Bedspace Apartment Licence and Karaoke Establishment Licence/Permit	Enhancing the service quality and reliability of the application tracking facility	Hotel / Guesthouse / Clubhouse / Karaoke Establishment / Bedspace Apartment	Completed
Streamlining	Validate company information electronically by using the existing e-services available in the Inland Revenue Department and the Companies Registry for Hotel/Guesthouse Licence, Club-House Certificate of Compliance, Bedspace Apartment Licence and Karaoke Establishment Licence/Permit	Providing user-centric services for applicants and reducing administrative burden in providing documentary proof	Hotel / Guesthouse / Clubhouse / Karaoke Establishment / Bedspace Apartment	Completed
Improving guidance on licence application	Expand the existing performance pledges in respect of issuing letter of requirements and notification of results to cover licensing of karaoke establishment and bedspace apartment	Enhancing transparency of the application process to facilitate business planning	Karaoke Establishment / Bedspace Apartment	Completed

Hong Kong Police Force

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation Streamlining
Streamlining	Use electronic channel to receive Security Company Licence applications from and reply investigation comments to the "Security and Guarding Services Industry Authority" by the Crime Prevention Bureau	Shortening the referral time and enhancing the efficiency of processing applications for Security Company Licences	Security and Guarding services	Completed
Streamlining	Obviate the need for the applicants to submit a copy of Business Registration Certificate (BRC) in making applications for Pawnbrokers Licence and four arms-related licences as the Police Licensing Office will conduct the check with the Business Registration Office and obtain the BRC copy directly	Saving applicants’ time and effort in submitting applications	Multiple trades	Completed

Inland Revenue Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Allow users to access all business registration e-services provided on GovHK platform via mobile devices	Enhancing business-friendliness of the application process and providing greater convenience for the trade	Multiple trades	Completed
Strengthening support services	Waive business registration fees for one year for business registration certificates and provide concessionary refunds to eligible businesses	Reducing the operating cost of businesses	Multiple trades	Completed
Strengthening support services	Enhance the online appointment booking system for Business Registration Office counter services so that users of counter services can book appointment on the day	Providing greater convenience and flexibility to the trade	Multiple trades	Completed
Streamlining	Allow "iAM Smart" users to complete, sign and submit business registration e-Forms (including Notification of Change of Business Particulars for Limited Partnership Fund (IRBR64A) and Notification of Commencement of Business for Limited Partnership Fund (IRBR200A)) via internet	Facilitating the trade to use the online services by providing a user-friendly means of applications thus reducing the time and administrative effort required for submissions	Multiple trades	Completed

Lands Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Extend the relaxed arrangement of applying for the Offensive Trades Licence under Government leases for specified food businesses	Reducing the administrative cost in applications for specified food business licences	Food trade	Completed
Streamlining	Re-align the administrative procedure, including revision of application form, in company account registration in HKMS 2.0 in respect of the Provision of and Licence to Use Digital Map by obviating the applicant to submit supporting documents unless the account will associate with privilege (e.g. discount price, rights to acquire specific products/ records)	Saving applicants’ time and administrative effort of submitting supporting documents	Multiple trades	Completed

Leisure and Cultural Services Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation Streamlining
Streamlining	Adopt iAM Smart to streamline the submission of a copy of Hong Kong Identity Card as supporting document for identity authentication for applications of Places of Amusement Licence (Billiard Establishment Licence, Public Bowling-alley, Public Skating Rink Licence)	Facilitating the trade to use the online licensing services by providing a user-friendly means of authentication and reducing the time required for application processing	Billiard establishments, public bowling-alleys and public skating rinks	Completed

Office of the Communications Authority

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Improving guidance on licence application	Provide online application status tracking service for five types of services under the Film Censorship Ordinance (Cap. 392)	Enhancing transparency of processing applications	Cinema industry, film production industry, performing arts industry and advertising industry	Completed
Streamlining	Review the Accounting Manual for Telecommunications Licensees to streamline the existing regulatory reporting requirements for Unified Carrier Licence	Reducing the compliance cost and administrative effort of the licensees in submitting regulatory reports	Telecommunications	Completed
Improving guidance on licence application	Develop online tracking tool for checking progress of the applications for Unified Carrier Licence and Class Licence for the Provision of Public Wireless LAN Services	Enhancing transparency of processing applications	Telecommunications	Completed

Planning Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Strengthening support services	Open up digital graphic data of Town Planning Board Guidelines No. 12C and No. 13F for public use	Enabling the general public to have direct access to the digital graphic data	Multiple trades	Completed
Strengthening support services	Update the dedicated webpage for hearing meetings at the Town Planning Board website	Enabling the public to easily access all relevant information of the hearing meetings	Land use and development	Completed

Security Bureau

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Refer application to and receipt of comments from Hong Kong Police Force by electronic means for Security Company Licence	Enhancing the efficiency and reducing administrative costs of processing applications	Security and Guarding services	Completed

Social Welfare Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Improving guidance on licence application	Provide online tracking / e-notification service to facilitate applicants’ tracking of the application progress for Licence of Residential Care Home for the Elderly, Licence / Certificate of Exemption of Residential Care Home for Persons with Disabilities, Licence of /Certificate of Exemption of Treatment Centre and Certificate of Registration of a Child Care Centre / Certificate of Exemption of a Mutual Help Child Care Centre	Enhancing transparency of the application procedures by the use of e-tracking function for the trade to check the status and records of their applications	Welfare	Completed
Streamlining	Provide e-licence services for licence of Residential Care Home for the Elderly, Licence / Certificate of Exemption of Residential Care Home for Persons with Disabilities, Licence / Certificate of Exemption of Treatment Centre and Certificate of Registration of a Child Care Centre / Certificate of Exemption of a Mutual Help Child Care Centre	Saving time and administrative effort of the trades in collecting the licence in person and enhancing the efficiency of processing licence application	Welfare	Completed

Trade and Industry Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Obviate the need for applicants to submit a copy of Business Registration Certificate by validating the company information from the IRD's “Business Registration Certificate Number Enquiry and Application for Supply of Information on the Business Register Services - G2G platform” for Registration of Rough Diamond Traders and Registration under Transhipment Cargo Exemption Scheme	Saving applicants' time and administrative effort in submitting application documents and enhance the efficiency of processing applications	Import and export	Completed

Transport Department

Nature	Description of Business Facilitation Measure	Expected Benefits	Affected Trade	Implementation status
Streamlining	Allow e-submission for applications for Vehicle Registration Document and Trade Licence for pre-vetting	Providing convenience to applicants, and enhancing efficiency of processing applications	Multiple trades	Completed

Expand All+Collapse All-

Last revision date: November 2023

Business Facilitation Measures Completed

Related Content