“e-Visa” Enquiry

With effect from 28 December 2021, the Immigration Department (“ImmD”) has implemented the “e-Visa” arrangement. An applicant for an entry visa/permit, extension of stay or change of status in Hong Kong, etc. will be issued with an “e-Visa”, such as “Notification Slip for Entry Visa/Permit” or “Notification Slip for Conditions of Stay”, upon approval of the application and payment of the relevant fee (where applicable). For details, please visit the “e-Visa” webpage.

Who Can Use This Service

If you are issued with an “e-Visa” on or after 28 December 2021, you can use this service to enquire about the information on the “e-Visa” concerned.

How to Make an Online Enquiry about “e-Visa” Information

You can access the online service through the following link, then enter the Application Reference Number and the applicant’s date of birth. If the information you provided matches the ImmD’s records, the information on the “e-Visa” concerned will be shown.

“e-Visa” Enquiry

Assistance and Further Information

If you need technical assistance in using the online service, you can call the Immigration e-Services Hotline at (852) 3128 8668 between 7 am and 11 pm daily.

For general enquiries, please call (852) 2824 6111 during office hours (from 8:45 am to 5:15 pm, Monday to Friday, from 9 am to 12 noon on Saturday, except public holidays), send a fax to (852) 2877 7711 or send an email to enquiry@immd.gov.hk.

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Last revision date: January 2023
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