Online Application for Certificate of Registered Particulars
A Certificate of Registered Particulars is a document showing the particulars registered in your identity card records, such as name, residential address, date of birth, place of birth, marital status and name of spouse.
For Mainland Travel Permit for Hong Kong and Macao Residents (Non-Chinese Citizens) as announced by the Exit and Entry Administration of the People’s Republic of China on 1 July 2024, applicant should apply for the Notice of Application for Access to Information from the Immigration Department. For details, please press here. Applicant is not required to apply for Certificate of Registered Particulars.
Online application for Certificate of Registered ParticularsDocumentary Requirements
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Documents |
Maximum no. of files for upload |
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For all applications (except in respect of a deceased person) |
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Complete online application form |
- |
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For applications from outside Hong Kong: Copies of the identity cards or travel documents of the applicant and his/her representative, if necessary. Written and signed request containing applicant’s name, Hong Kong identity card number, a recent photograph (not larger than 60 x 50mm or smaller than 50 x 40mm) and his/her left or right thumbprint. (It must be properly authenticated by a Notary Public of the country where he/she resides and clear enough for verification.) |
15
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Other supporting documents. |
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For applications in respect of a deceased person |
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Complete online application form |
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Supporting documents |
30 |
Applicant may still be required to submit further supporting documents and information in connection with the application when necessary.
Acceptable file formats of supporting documents are listed below:
Acceptable File Format of Supporting Document Copies for Application through the Internet
Image type: JPEG or TIF (CCITT-G4)
File size: 2Mbytes or below for each file
Payment Method
For all applications (except in respect of a deceased person)
Application fee must be paid at the time of application by paying online through PPS, credit card (VISA, MasterCard, UnionPay and JCB) or FPS.
For application in respect of a deceased person
Application fee is only payable for approved case. Applicant will be notified of the application result and payment arrangement. Applicant will be required to settle the application fee by paying online through PPS, credit card (VISA, MasterCard, UnionPay and JCB) or FPS.
There is no refund even though the certificate does not serve applicant’s purpose.
Assistance and Further Information
If you need technical assistance in using the online service, you can call the Immigration e-Services Hotline at (852) 3128 8668 between 7 am and 11 pm daily.
For general enquiries, please call (852) 2824 6111 during office hours (from 8:45 am to 5:15 pm, Monday to Friday, from 9 am to 12 noon on Saturday, except public holidays), send a fax to (852) 2877 7711 or send an email to enquiry@immd.gov.hk.
Further information on the service is also available in a set of helpful Frequently Asked Questions (FAQs).
FAQs about online application for Certificate of Registered Particulars