Electronic Health Record Sharing System (eHealth)

The Electronic Health Record Sharing System (eHealth) is a territory-wide, patient-oriented electronic sharing platform which enables authorised healthcare providing organisations in the public and private sectors to access and share participating patients’ electronic health records (eHR) for healthcare purposes. 

After joining eHealth, the Hospital Authority (HA), the Department of Health (DH) and individual private healthcare providers authorised by you can access your eHR on a need-to-know basis in the course of providing healthcare to enable more timely diagnosis and treatment, and reduce duplicate diagnostic tests. 

Joining eHealth is voluntary and free of charge. You can withdraw from eHealth or revoke any sharing consent given to a healthcare provider (other than HA and DH) anytime. 

Members of the public can register with eHealth through multiple channels.

Online Submission of Application

If you belong to any of the following types of applicants, you can submit an application online for registration with eHealth:

  • Aged 16 or above and holder of eligible identity document;
  • Substitute decision maker (SDM), registering for and on behalf of a child aged under 16, who is the child’s parent, family member or a person residing with him / her; or
  • SDM, registering for and on behalf of a person aged 16 or above but incapable of giving consent, who is the person’s family member or a person residing with him / her.
Online Submission for Registration

If you submit the application online using "iAM Smart", your eHR may be shared once your registration is in effect (i.e. identity verification is completed instantly). If you submit the application online not using "iAM Smart", you may bring your identity document and a copy of the child’s / person’s identity document (if you are his / her SDM) used at online application for identity verification at the next visit to a participating private healthcare provider for healthcare services. You may also verify identity at any eHR Registration Centres under HA or DH, or the eHR Registration Office (RO). 

If you are aged 16 or above and is capable of giving consent but are unable to verify your identity in person, you can authorise a person to activate your record. Remember to specify at the online submission form accordingly. 

Identity verification is an important privacy protection measure which authenticates your identity to start sharing your electronic health record in the eHealth.

Supporting DocumentIdentity verification

Other Registration Methods

You can also register yourself, a child aged under 16 or a person incapable of giving consent in the following ways:

  • Register in person (or together with the child under 16 or the person incapable of giving consent) at any eHR Registration Centres under HA or DH, eHR RO, or eHR Registration Centres of participating private healthcare providers providing healthcare services to you/ the concerned child or person; or
  • Complete the RE(C)01 Registration Consent Form, and submit via post, fax or drop-in box at eHR RO. Please bring your identity document and a copy of the child’s/ person’s identity document (if you are his/ her SDM) used in the Registration Consent Form for identity verification and record activation at the next visit to a participating private healthcare provider for healthcare services. You may also verify identity at any Registration Centres under HA or DH, or eHR RO.
  • If you are aged 16 or above and is capable of giving consent but are unable to verify your identity in person, you can authorise a person to verify your identity. Remember to specify at the application form accordingly.

Registration Consent Form

For details, please refer to the links below:

Healthcare Recipient RegistrationFrequently Asked QuestionsRegistration InformationSupporting DocumentseHR Registration CentreseHR Registration OfficeSearch for Participating Healthcare Providers

Newborn Registration (Before obtaining the Hong Kong Birth Certificate)

Before your newborn obtains the Hong Kong Birth Certificate, you can register in person with him / her at the eHR Registration Centre of the birth hospital with the certificating document issued by the birth hospital. After obtaining the birth certificate, you only need to bring it along and visit any eHR Registration Centres under HA or DH, eHR RO, participating private healthcare providers providing services to your baby, or Maternal and Child Health Centres of DH together with your baby to complete the eHR record. 

For details, please refer to the link below:

Register Newborn Baby (without Birth Certificate) in Person

Enquiries

If you want to learn more about eHealth and registration methods, please contact eHR RO at (852) 3467 6300 or via email at ehr@ehealth.gov.hk.

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Last review date: October 2024