Facility Booking and Programme Enrolment with SmartPLAY
SmartPLAY Diversified Function
SmartPLAY is a new intelligent sports and recreation services booking and information system developed by the Leisure and Cultural Services Department (LCSD) to replace Leisure Link so as to provide a more efficient, convenient and user-friendly system to meet public expectations, thereby encouraging members of the public to exercise regularly and lead a healthy lifestyle.
Apart from its core functions for booking facilities, SmartPLAY provides a series of personalised services, including management of "My Profile", self-service check-in of facility sessions and programmes, checking booked sports and recreation facilities and enrolled programmes, as well as maintaining personal qualifications to facilitate booking or enrollment. SmartPLAY also provides more enhanced functions, such as managing personal accounts, making e-payments and applying for a refund.
More on SmartPLAY Diversified Function
SmartPLAY Channels
You must register as a user of SmartPLAY to make enquiries about and book sports and recreation facilities, and enrol in sports and recreation programmes through mobile app, the internet and self-service stations in about 240 leisure venues (including the 18 District Leisure Services Offices) anytime and anywhere.
Facility Booking and Programme Enrollment with SmartPLAY
Booking of Facilities
Users can make advance bookings of leisure facilities within 7 days on a first-come, first-served basis. They can make their bookings via the SmartPLAY's mobile app (My SmartPLAY), website, Smart Self-service Stations or service counters at major leisure venues.
Regarding the balloting / booking of turf soccer pitches, users can submit a balloting application for available turf pitches within 14 to 20 days via My SmartPLAY app and dedicated website, or the Smart Self-service Stations at leisure. Each user can submit a total of three balloting choices on the same day in one application and the applications submitted can be altered before closing of the application period. Users can book the remaining sessions, if any, via SmartPLAY on a first-come, first-served basis within 7 days.
Booking of Recreation and Sports Programmes
Users can submit one online balloting application per month for various training courses and recreation activities, or sports competitions. Each online application can select up to 10 programmes or 10 competitions, and a maximum of 3 programmes / 3 competitions can be allocated. Any remaining unfilled places after balloting will be open for enrolment on a first-come, first-served basis to all applicants. Meanwhile, applications will only be accepted if the time of the training courses and recreation activities that a user has applied for on a first-come, first-served basis or submitted a balloting application for did not overlap with that of the programmes he / she has successfully enrolled in.
More on Facility Booking and Programme Enrolment with SmartPLAY
Access SmartPLAY System for Facilities Booking and Programmes Enrolment
Easy Sign-on on MyGovHK Portal
MyGovHK Easy Sign-on function allows you to access SmartPLAY directly by just logging into your MyGovHK account after the linkup. You can enjoy a more convenient way to book facilities and enrol for programmes. Records of facility booking and programme enrolment through SmartPLAY will be sent to "My Messages", "My Calendar" and "To-do Items" of your MyGovHK account.
The linkup process is easy. Simply select "Access SmartPLAY Internet Booking Service" under My Online Services after logging into MyGovHK, and enter your personal information for authentication.
SmartPLAY Features
User Profile
You must register as a user of SmartPLAY and complete the authentication process before using the new system. To enable instant activation of their account, users can complete their registration and identity authentication in one go through "iAM Smart'' or Smart Self-service Stations at District Leisure Services Offices / leisure venues.
Payment
Now, users can make online payment such as credit card, PPS, Faster Payment System (FPS), Apple Pay / Google Pay, Alipay, WeChat Pay and Union Pay via the online booking system. Payment via Smart Self-service Station by Octopus card, Alipay, WeChat Pay and Union Pay is also available. For My SmartPLAY app, it accepts credit card, PPS, Apple Pay / Google Pay, Alipay (For citizens from the Mainland China only), WeChat Pay and Union Pay.
Check-in
All hirers can proceed the self-service check-in procedures starting from 15 minutes before the booked session. They can place their Hong Kong Smart ID Cards on the card reader of a check-in device or a Smart Self-service Station at leisure venues for verification.
