Online Application for the Hong Kong Special Administrative Region Travel Pass

Who can Use this Service

You can use this online service to submit application for the Hong Kong Special Administrative Region (HKSAR) Travel Pass.

Eligibility Criteria

To find out if you are eligible to apply for the HKSAR Travel Pass, please visit this website.

Documents to be Submitted Online

Documents marked with * are mandatory.

Documents Maximum no. of files for upload
  • *Applicant’s recent photograph
  • *Applicant’s valid passport containing personal particulars, nationality, re-entry visa to the country of residence (if applicable), date of issue and expiry of the valid travel document
  • *Landing slips of the applicant’s latest three visits to the HKSAR in the last 12 months
  • Letter from the applicant’s employing company supporting his/her application and background information of the company, and supporting letter from the applicant’s major Hong Kong business contact if visits are for business purposes.
  • Other supporting documents

Please note that in the online application process, the applicant will be required to fill in an online application form and sign to confirm that all information given in the online application form is correct, complete and true.


File Formats
Before uploading the required documents you will need to scan them in one of the following formats:

Document types Required file formats
The applicant’s recent photograph Image type: JPEG
File size: 5MB or below
Acceptable dimension:
Captured by scanner (600dpi) - Photograph size: 40 mm(W) x 50 mm(H)
Captured by digital camera - Image size: at least 1200 px(W) x 1600 px(H)
Other documents File type: JPEG, PDF, GIF, PNG or TIF (RAW, LZW, JPEG, CCITT-G4)
File size: 5Mbytes or below for each file
Colour depth: Grayscale (for documents without photos)
                       Colour (for documents with photos)

How to Start

Once you have prepared your supplementary documents, you can access the online service through the following link.

Online application for the HKSAR Travel Pass

Please ensure that the information you provide is correct. Incorrect information may render your submission invalid.

Supplementary Document Submission

If you have submitted an application for the HKSAR Travel Pass and received a notification letter from the Immigration Department asking you to provide supplementary documents, you can use the online submission service. The following link will take you to further information on how to submit your supplementary documents online.

Online supplementary document submission

Assistance and Further Information

If you need technical assistance in using the online service, you can call the Immigration e-Services Hotline at (852) 3128 8668 between 7 am and 11 pm daily.
For general enquiries, please call (852) 2824 6111 during office hours (from 8:45 am to 5:15 pm, Monday to Friday, from 9 am to 12 noon on Saturday, except public holidays), send a fax to (852) 2877 7711 or send an email to

Further information on the online service is available in a set of helpful frequently asked questions (FAQs).

FAQs about online application for the HKSAR Travel Pass
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Last revision date: November 2022
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