Online Application for the Hong Kong Special Administrative Region Travel Pass
Who can Use this Service
You can use this online service to submit application for the Hong Kong Special Administrative Region (HKSAR) Travel Pass.
Eligibility Criteria
To find out if you are eligible to apply for the HKSAR Travel Pass, please visit this website.
Documents to be Submitted Online
Documents marked with * are mandatory.
| Documents | Maximum no. of files for upload |
|---|---|
|
1 |
|
5 |
|
5 |
|
5 |
|
5 |
Please note that in the online application process, the applicant will be required to fill in an online application form and sign to confirm that all information given in the online application form is correct, complete and true.
File Formats
Before uploading the required documents you will need to scan them in one of the following formats:
| Document types | Required file formats |
|---|---|
| The applicant’s recent photograph | Image type: JPEG File size: 5MB or below Acceptable dimension: Captured by scanner (600dpi) - Photograph size: 40 mm(W) x 50 mm(H) Captured by digital camera - Image size: at least 1200 px(W) x 1600 px(H) |
| Other documents | File type: JPEG, PDF, GIF, PNG or TIF (RAW, LZW, JPEG, CCITT-G4) File size: 5Mbytes or below for each file Colour depth: Grayscale (for documents without photos) Colour (for documents with photos) |
How to Start
Once you have prepared your supplementary documents, you can access the online service through the following link.
Online application for the HKSAR Travel Pass
Please ensure that the information you provide is correct. Incorrect information may render your submission invalid.
Supplementary Document Submission
If you have submitted an application for the HKSAR Travel Pass and received a notification letter from the Immigration Department asking you to provide supplementary documents, you can use the online submission service. The following link will take you to further information on how to submit your supplementary documents online.
Online supplementary document submissionAssistance and Further Information
If you need technical assistance in using the online service, you can call the Immigration e-Services Hotline at (852) 3128 8668 between 7 am and 11 pm daily.
For general enquiries, please call (852) 2824 6111 during office hours (from 8:45 am to 5:15 pm, Monday to Friday, from 9 am to 12 noon on Saturday, except public holidays), send a fax to (852) 2877 7711 or send an email to enquiry@immd.gov.hk.
Further information on the online service is available in a set of helpful frequently asked questions (FAQs).
FAQs about online application for the HKSAR Travel Pass