If you are a Chinese citizen aged 18 or above, and a permanent resident of the HKSAR holding a valid Hong Kong permanent identity card (PIC), you may apply for an HKSAR Passport online.

However, applicants cannot use this service for replacement of passport application due to loss, damage or change of personal particulars.

As you apply online, you need to:

(1) upload your recent photograph in plain white background that meets the standard requirements as laid down in the photograph requirements;

• More on photograph requirements for applying for HKSAR Passport
  http://www.gov.hk/en/residents/immigration/traveldoc/photorequirements.htm

(2) upload a copy of your existing PIC and other supporting documents (if any); and

(3) complete online the application form (ID 841 for applications submitted in Hong Kong or ID 843 for applications submitted outside Hong Kong.).

Depending on the circumstances of individual application, additional documents or information may also be required. Acceptable file formats of digital photograph, PIC and supporting documents are listed below:

Acceptable File Format of Digital Photograph for Online Application

Image type: JPEG
File size: 600Kbytes or below
Acceptable dimension:

• Captured by scanner (600dpi) - Photograph size: 40 mm(W) x 50 mm(H)
  
• Captured by digital camera - Image size: 1200 px(W) x 1600 px(H)

Acceptable File Format of PIC and Supporting Document Copies for Online Application

Image type: JPEG, GIF or TIF (RAW, LZW, JPEG, CCITT-G4)
Image resolution: 200dpi or above
File size: 400Kbytes or below for each file

Passport fee is payable at the time of application by paying online through PPS or credit card (VISA and MasterCard only).

• More on fees for HKSAR Passport
  http://www.gov.hk/en/residents/immigration/traveldoc/hksarpassport/feesforpassport.htm

The collection of fees does not constitute any assurance that the passport applied for will be issued.

Processing an application for an HKSAR Passport normally takes 10 working days (i.e. Monday to Friday excluding General Holidays) after all necessary documents, application fee and photograph have been received. For online application, an extra 2 to 3 working days may be required for handling formalities. A Collection Notice specifying the period of collection and the office for collection of the new passport will then be sent to you. Whether this pledge can be met will also depend on the circumstances of individual applications and the number of applications received at a particular time. An online application without a standard photograph, full supporting documents or payment will not be processed.

You must collect your new passport in person by producing your PIC and the original copies of supporting documents (if any) submitted in the application for verification, and your existing HKSAR Passport or Document of Identity for Visa Purposes (if any) for cancellation. If you apply in Hong Kong, you should collect the passport at the selected Immigration Office. If you submit your application outside Hong Kong, your new passport will be ready for collection at the Travel Documents (Issue) Office, 4/F., Immigration Tower, Wan Chai, Hong Kong. Upon collection, you are required to make a declaration to confirm the correctness of information furnished through online application.

You may access the online service here:

• Online Application for HKSAR Passport Submitted in Hong Kong
• Online Application for HKSAR Passport Submitted Outside Hong Kong

If you need assistance in using the online service, you can call the Immigration e-Services Hotline at (852) 3128 8668 between 7 am and 11 pm daily.

Further information on the service is also available in a set of helpful frequently asked questions (FAQs).

• FAQs about Applying Online for HKSAR Passport
  https://webapp.immd.gov.hk/content_ogcio/epass/html/english/epass_submission_faq.html