GovHK is the one-stop portal of the Hong Kong Special Administrative Region (HKSAR) Government, making information and services of the public sector easier to find and use. Since the launch of GovHK in 2007, we endeavour to enhance our service delivery by introducing more online serivces and enriching the content so that users can get what they want all in a place.

GovHK features links to information and services and organises them by user groups:

• “Residents”;
  
• “Business & Trade”;
  
• “Non-Residents”; and
  
• “Youth”.

Under each user group, contents are categorised by subjects such as “Education & Training”, “Transport & Motoring”, “Housing & Social Services” and more, rather than government bodies. This way, you can find what you need without having to know which government organisation is responsible for a particular service or programme. You can subscribe to GovHK’s RSS Feed to receive regular updates of information and services provided on the portal.

• Subscribe to GovHK RSS Feed
  http://www.gov.hk/en/about/rss/govhkrss.data.xml

GovHK offers more than one way to help you locate information and services:

• You can use the powerful search engine on GovHK to search pages on GovHK, as well as information and services on all government websites in Hong Kong.
  
• If you are looking for an online government service, try clicking on the “Online Services” button on the header.
  
• If you want to find the website of a particular government bureau, department or related organisation, click on the “Government Agencies” button on the header or the “A-Z Government Websites” button in the middle menu bar.

To meet the ever-changing needs of citizens in the digital age, we are striving to enhance GovHK’s user experience by exploring new applications, modernising the portal interface, and enriching the existing contents. GovHK will continue to work closely with bureaux and departments to launch more diverse, advanced and comprehensive electronic services and functions to extend the Government’s outreach to different sectors of the society. At the same time, we will continue to introduce more personalised services to every individual user who live, work or travel in Hong Kong.

GovHK has been recognised for its excellent e-government services. In Hong Kong ICT Awards 2009, GovHK won the Silver Award for Best Public Service Application. Its design and accessibility features, catering for visually impaired people, gained itself an Excellence Award in Web Care Award 2009, the grand prize given by the Award to barrier-free websites. It has also been elected as Recommended Website in 2009 Meritorious Website Contest, voted by primary and secondary schools and non-governmental organisations for its educational value.

In the World e-Government Mayors Forum 2008, which was hosted by the Seoul Metropolitan Government, Hong Kong won the first runner-up of Best Practices e-Government among 86 cities. In addition, GovHK was awarded Standard of Excellence in the category of Government Website in WebAward 2008, launched by the Web Marketing Association. GovHK will continue to enhance the service standards to live up to the citizen’s growing expectations.

Your feedback and suggestions will help GovHK better meet your needs. You can send them to GovHK by email at enquiry@1835500.gov.hk ( mailto:enquiry@1835500.gov.hk ).

If you need help using GovHK, you can contact the GovHK Help Desk by email at enquiry@1835500.gov.hk ( mailto:enquiry@1835500.gov.hk ) or by phone at 183 5500. The Help Desk operates round the clock, 24 hours a day.

• GovHK Helpdesk
  http://www.gov.hk/en/about/helpdesk/index.htm