Find useful advice on the points to note when subscribing to fixed services, use of IP telephony service (including “Lifeline devices”) and more.
Check out the locations of public payphones.
Learn more about what Calling Number Display is.
Learn more about how the consumer protection is enhanced through the implementation of the Industry Code.
Check out the procedures for lodging complaints against telecom operators on possible breach of the Telecommunications Ordinance and learn more about how the complaints are handled by the Communications Authority.