Online Application for a Statement of Travel Records

A statement of travel records contains the data subject's English name and date of birth, the arrival and departure dates during the requested travel records period, and the name(s) of the control point(s) through which the data subject completed immigration clearance as a passenger.  

Application for a statement of travel records could be made online by clicking the button below:

Application for a Statement of Travel Records

Required Documents

Upon online application, you will be required to upload the images of the following documents:

  1. the particulars and signature pages of the data subject’s proof of identity (e.g. a travel document);
  2. the data subject’s Hong Kong Identity Card (if any); and
  3. if you are not the data subject (e.g. being the parent of the data subject who is a minor or being authorised in writing by the data subject), document(s) which can sufficiently prove your eligibility to obtain the travel records of the data subject is/are also required (e.g. authorisation letter, copy of data subject’s birth certificate, copy of court order, etc.).

Acceptable File Formats of Supporting Documents

Image type : JPEG, PDF, GIF, PNG or TIF (RAW, LZW, JPEG, CCIT-G4)
File size : 5Mbytes or below for each file

Fee and Payment Methods

The fee for a statement of travel records is HK$160.

For applications submitted on the Internet or through the Immigration Department Mobile Application, an email for online payment will be sent to applicant after processing the application. Applicant could pay through PPS, FPS or by credit card (VISA, MasterCard, UnionPay and JCB only) through the webpage link provided in the email by entering the application reference number.

Processing Time

It normally takes around 10 working days to process an application for a statement of travel records after receipt of all necessary documents and the fee (working days refer to Monday to Friday, excluding General Holidays). The time of mailing service is excluded from the processing time.

Collection of the Statement of Travel Records

The statement of travel records will be sent to the applicant by registered mail.

Assistance and Further Information

For technical support in using the online service, please call the Immigration e-Services Hotline at (852) 3128 8668 between 7 am and 11 pm daily.

For general enquiries, please call (852) 2824 6111 during office hours (from 8:45 am to 5:15 pm, Monday to Friday, from 9 am to 12 noon on Saturday, except public holidays), send a fax to (852) 2877 7711 or send an email to enquiry@immd.gov.hk.

Further information regarding application for statement of travel records is also available in a set of helpful Frequently Asked Questions (FAQs).

FAQs about application for a statement of travel records
Found this page helpful?
Found this page helpful?
Your feedback is highly appreciated. (Optional)
Notice: This form is NOT intended for handling enquiries or complaints. For assistance, please contact the 24-hour Helpdesk at (852) 183 5500 or email to enquiry@1835500.gov.hk.
Thank you. Your input will only be used to improve GovHK.
Last review date: March 2024