You can make use of this online service to make an appointment for applying extension of stay before visiting the Immigration Branch Offices. You can save queuing time by enjoying 12 working days' advance booking. You can also change, cancel or enquire about the appointment you have made. This article will tell you what you should know before using the online booking service.

You can use this online service for applying extension of stay if you are:

• Persons on employment status (e.g. foreign domestic helpers applying for contract renewal with the same employers) or dependant status (other than persons admitted under "Quality Migrant Admission Scheme", "Admission Scheme for Mainland Talents and Professionals", "Supplementary Labour Scheme" and “Capital Investment Entrant Scheme” and Mainland students graduated from University Grants Committee (UGC)-funded institutions who are admitted for employment in Hong Kong, and their dependants);
  
• Persons on student status (other than persons from the Mainland);
  
• Holders of One-way Permit from the Mainland; and
  
• Visitors (other than persons from the Mainland).
  

However, for change of status and other applications for extension of stay, please submit to relevant sections at the headquarters of Immigration Department.

If you know what supporting documents are required, you can now make your appointment online. Otherwise, please check for the details in the paragraphs below.

• Online appointment booking for applying extension of stay (at Immigration Branch Offices only)

Please note that the "Hong Kong Island Travel Documents Issuing Office" does not accept application for extension of stay.

To make an appointment, you need to enter the number of your Hong Kong identity card or travel document. If you enter the number of your travel document as the identity document number, you need to input your day and year of birth as well. You also have to enter a 4-digit enquiry code for subsequent change, cancellation or enquiry about your appointment.

You can select your appointment within the following 12 working days*. The result of the booking is subject to the availability of quota of each office. You can only make one appointment within the 12-working-day* period.

You may make an appointment for up to 4 applicants, with a maximum of 4 applications. Applicants for the same appointment should turn up at the chosen office together at the selected time slot.

When a successful appointment is made and you choose to receive an appointment reminder, an email reminder will be sent to the email address you provided 2 days before the appointment day. You can change your email address or cancel the reminder at least 3 days before the appointment day.

After an appointment is made, you may change / cancel the appointment at least 1 day before the appointment date. For changing an appointment, the earliest day will be on the next working day* of the date of changing the appointment. In view of the limited appointment quotas, please change or cancel your appointment at least 1 day before the appointment day if you are not able to attend.

* Monday to Saturday (except General Holidays)

You should bring along the supporting documents to your appointment. Please refer to the following link for more information.

• More information on application for extension of stay
  http://www.immd.gov.hk/ehtml/faq_es_vnpr.htm

Besides the online booking system, you can also make an appointment via the 24-hour telephone booking system at (852) 2598 0888.

Please refer to the following link for the addresses and working hours of Immigration Branch Offices.

• Addresses and working hours of Immigration Branch Offices
  http://www.immd.gov.hk/ehtml/address_3.htm

If you need assistance in using the online service, you can call the Immigration e-Services Hotline at (852) 3128 8668 between 7 am and 11 pm daily.

For general enquiries, please call (852) 2824 6111, fax (852) 2877 7711 or email to enquiry@immd.gov.hk.

Further information on this service is also available in a set of helpful Frequently Asked Questions (FAQs).

• FAQs about online appointment booking for applying extension of stay (at Immigration Branch Offices only)
  https://webapp.immd.gov.hk/content_ogcio/pnv/html/english/eos_appointmentbooking_faq.html