Business Facilitation Measures Completed
As at March 2023, 63 measures were completed among the 104 business facilitation measures devised in 2022-23. Please click the name of Bureau/Department to see the details of the completed measures.
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Agriculture, Fisheries and Conservation Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Improving guidance on licence application
Provide e-tracking service for veterinary clinics which apply Dog Licences for their customers
Improving transparency on application process by offering e-tracking service
Animal related trades
Completed
Streamlining
Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Permit for Import of Mammals from the Mainland and Animal Products
Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication
Animal related trades
Completed
Streamlining
Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Special Permit for Import of Dogs and Cats from Overseas
Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication
Animal related trades
Completed
Streamlining
Adopt iAM Smart in government form to streamline the process of submitting a copy of HKIC for identity authentication for Special Permit for Import of Food/Pet Reptiles
Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication
Animal related trades
Completed
Streamlining
Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Special Permit for Import of Animals and Birds from Overseas
Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication
Animal related trades
Completed
Streamlining
Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Approval of Genetically Modified Organisms for Release into Environment
Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication
Animal related trades
Completed
Streamlining
Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Local fishing vessel registration
Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication
Maritime/Shipping Completed
Streamlining
Adopt iAM Smart in government form to streamline the process of submitting a copy of HKIC for identity authentication for Marine Fish Culture Licence
Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication
Animal related trades
Completed
Streamlining
Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Permit to carry on any activity for the purpose of, or incidental to, any business within a marine park or marine reserve
Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication
Multiple trades
Completed
Streamlining
Adopt iAM Smart to government form to streamline the process of submitting a copy of HKIC for identity authentication for Toothfish Licence
Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication
Animal related trades
Completed
Streamlining
Remove the licence condition for licensees to return the unused licences related to endangered species under Protection of Endangered Species of Animals and Plants Ordinance (Cap. 586) to Agriculture, Fisheries and Conservation Department for cancellation
Saving the time and manpower cost of the trades in returning expired licences
Animal related trades
Completed
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Culture, Sports and Tourism Bureau (CreateHK)
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining Streamline submission of supporting documents by adopting Inland Revenue Department's G2G platform "Business Registration Certificate Number Enquiry and Application for Supply of Information on the Business Register Services" Reducing the trade's administrative work and effort on providing copy of Business Registration Certificate Film and entertainment Completed
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Civil Engineering and Development Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining Adopt iAM Smart to provide the one-stop personalised digital services of authentication, digital signing and "e-ME" form-filling of licences applications related to explosives Enhancing the efficiency and convenience of the application process by providing a user-friendly means of authentication Cat. 1 Dangerous Goods industry Completed
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Companies Registry
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining
Provide e-submission option for applications for administrative restoration of a non-Hong Kong company
Saving time and cost of the trade in submitting application
Multiple trades
Completed
Streamlining
Provide an option of e-submission of documents reporting particulars of third party appointed by licensed money lenders in relation to granting of loans
Saving applicants' time and administrative effort in submitting the documents
Financial services
Completed
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Department of Health
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Strengthening support services Create a designated webpage under DH's website containing links to all licence-related forms to facilitate the public in searching for information relating to licence application and renewal Increasing applicants' satisfaction and convenience in locating licence information from the one-stop platform. Enhancing overall efficiency of licence application Multiple trades Completed
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Electrical and Mechanical Services Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining Provide e-service for submission of copy of the Energy Audit Form and energy audit report according to the energy audit requirement under the Buildings Energy Efficiency Ordinance (Cap. 610) Reducing the trade's administrative work on preparing the required documents Electrical, Gas and Mechanical trades Completed Strengthening support services Issue new registration card with QR code for gas installers Providing convenience to the public for verification of the gas installers with the support of QR code Electrical, Gas and Mechanical trades Completed Improving guidance on licence application Issue auto reminders for LPG cylinder wagon and road tanker permit renewal Reducing the chance of missing the renewal window of the permit Electrical, Gas and Mechanical trades Completed Improving guidance on licence application Issue auto reminders for the renewal of Competent Person Class 6 (CP6) Reducing the chance of missing the renewal window of the licence Electrical, Gas and Mechanical trades Completed Streamlining Obviate the need of submitting Business Registration Certificates for gas vehicle (cylinder wagon) permit application with the use of Inland Revenue Department's G2G Enquiry Platform Reducing the trade's administrative work and effort on providing copy of Business Registration Certificate Electrical, Gas and Mechanical trades Completed Improving guidance on licence application Provide detail guidance on the application form for fees and criteria for some special applications related to Gas Safety Enabling the applicants to better understand the application requirements Electrical, Gas and Mechanical trades Completed Strengthening support services Establish a platform for the trade to check the expiry date of LPG vehicle fuel tank for revalidation (eCheckDate) Enabling the trade to acquire expiry date and better planning on renewal in advance Electrical, Gas and Mechanical trades Completed
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Environmental Protection Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining Provide e-permit to application related to import, export, transshipment and transit, manufacture and use of Scheduled Chemicals under the Hazardous Chemicals Control Ordinance Enhancing business-friendliness of application Laboratory and chemicals trading Completed Streamlining Provide a PDF electronic copy of Wastewater Discharge Licence to applicant in addition to an official hard copy to be sent out by registered post as required by the Water Pollution Control Ordinance Allowing applicants to obtain the licence and know the regulatory requirements earlier to facilitate business operation Multiple trades Completed Streamlining Licence applicants of Marine Dumping Permit - Dumping at Sea Ordinance (Cap. 466) may choose to attend pre-licence meetings through internet or in person Saving applicants' time and effort in attending the on-site pre-licence meetings by providing an option for attending such meetings through internet Multiple trades Completed Streamlining Licence applicants of Chemical Waste Collection Licence and Chemical Waste Disposal Licence may choose to attend pre-licence meetings through internet or in person Saving applicants' time and effort in attending the on-site pre-licence meetings by providing an option for attending such meetings through internet Chemical waste collection and disposal trades Completed Streamlining Licence applicants of Clinical Waste Collection Licence and Clinical Waste Disposal Licence may choose to attend pre-licence meetings through internet or in person Saving applicants' time and effort in attending the on-site pre-licence meetings by providing an option for attending such meetings through internet Clinical waste collection and disposal trades Completed Streamlining Obviate the requirement for applicants to submit a copy of Business Registration Certificate and a copy of Certificate of Incorporation together with the application form for Clinical Waste Collection Licence and Clinical Waste Disposal Licence Saving applicants' time and effort in submitting the supporting documents for licence application Clinical waste collection and disposal trades Completed Streamlining Obviate the requirement for applicants to submit a copy of Business Registration Certificate and a copy of Certificate of Incorporation together with the application form for five permits related to the import, export, transshipment and transit, manufacture and use of Scheduled Chemicals Saving applicants' time and effort in submitting the supporting documents for licence applications Multiple trades Completed Streamlining Obviate the requirement for applicants to submit a copy of Business Registration Certificate together with the application form for Marine Dumping Permit - Dumping at Sea Ordinance (Cap. 466) Saving applicants' time and effort in submitting the supporting document for licence application Multiple trades Completed Streamlining Obviate the requirement for applicants to submit a copy of Business Registration Certificate together with the application form for Approval for Use of Oil Dispersants and Similar Substances Saving applicants' time and effort in submitting the supporting document for licence applications Multiple trades Completed Streamlining Obviate the requirement for applicants to submit a copy of Business Registration Certificate together with the application form for Waste Import Permit and Waste Export Permit Saving applicants' time and effort in submitting the supporting document for permit applications Waste recycling Completed Streamlining Obviate the requirement for applicants to submit a copy of Business Registration Certificate and a copy of Certificate of Incorporation together with the application form for Chemical Waste Disposal Licence and Registration as a Chemical Waste Producer Saving applicants' time and effort in submitting the supporting documents for licence application Chemical waste producer/disposal trades Completed
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Fire Services Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Improving guidance on licence application Introduce guidance drawings on ventilation plan for licence application (e.g. General Restaurant Licence, Food Factory Licence and Temporary Food Factory Licence) Enabling the applicants to better understand the requirements for drawings on ventilation plan, enhance the quality of submission, resulting in more effective and efficient application processing Multiple trades Completed
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Food and Environmental Hygiene Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining Extend the service of the Food Trader Portal to cover online processing of applications and online payment of application fees under the Granting of Exemption from Nutrition Labelling under Small Volume Exemption Scheme Improving service accessibility, and reducing the administrative cost and effort of the trade Food trade Completed
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Highways Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining To include a new function in the Excavation Permit Management System (XPMS) for permittees of Excavation Permit (XP) to provide site photo or layout plan upon request by Highways Department following automated submission of the Completion Notice (CN) when the excavation works is completed, so as to facilitate the acceptance of the CN Enhancing efficiency of the trade by reducing the number of CN rejection Utility undertakings, private developers and government departments Completed Streamlining To include a new function in the Excavation Permit Management System (XPMS) for permittees of Emergency Excavation Permit (EXP) to provide site photo or layout plan upon request by Highways Department following automated submission of the Completion Notice (CN) when the excavation works is completed, so as to facilitate the acceptance of the CN Enhancing efficiency of the trade by reducing the number of CN rejection Utility undertakings and government departments Completed Streamlining To include a new function in the Excavation Permit Management System (XPMS) for permittees of Excavation Permit (for Small Scale Works) (SSW XP) to provide site photo or layout plan upon request by Highways Department following automated submission of the Completion Notice (CN) when the excavation works is completed, so as to facilitate the acceptance of the CN Enhancing efficiency of the trade by reducing the number of CN rejection Utility undertakings and government departments Completed Streamlining To include a new function in the Excavation Permit Management System (XPMS) for permittees of Excavation Permit (for Parking Meters and Associated Facilities) (PMXP) to provide site photo or layout plan upon request by Highways Department following automated submission of the Completion Notice (CN) when the excavation works is completed, so as to facilitate the acceptance of the CN Enhancing efficiency of the trade by reducing the number of CN rejection Government departments Completed Strengthening support services To enrich the Video User Guide published in Highways Department’s homepage and Excavation Permit Management System (XPMS) by providing new videos to introduce the procedures in XPMS on application for waivers of excavation restriction so as to facilitate the applicants of excavation permit (XP) to proceed with the relevant waiver applications Facilitating the applicants to have a better understanding of the application process, and reduce the number of enquiries received on waiver application and reduce preparation time of relevant application Utility undertakings, private developers and government departments Completed
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Home Affairs Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Improving guidance on licence application Enhance the existing system for online functions in Office of the Licensing Authority's website for application tracking for Hotel/Guesthouse Licence, Club-House Certificate of Compliance, Bedspace Apartment Licence and Karaoke Establishment Licence/Permit
Enhancing the service quality and reliability of the application tracking facility
Hotel / Guesthouse / Clubhouse / Karaoke Establishment / Bedspace Apartment
Completed Streamlining Validate company information electronically by using the existing e-services available in the Inland Revenue Department and the Companies Registry for Hotel/Guesthouse Licence, Club-House Certificate of Compliance, Bedspace Apartment Licence and Karaoke Establishment Licence/Permit
Providing user-centric services for applicants and reducing administrative burden in providing documentary proof
Hotel / Guesthouse / Clubhouse / Karaoke Establishment / Bedspace Apartment
Completed Improving guidance on licence application Expand the existing performance pledges in respect of issuing letter of requirements and notification of results to cover licensing of karaoke establishment and bedspace apartment
Enhancing transparency of the application process to facilitate business planning
Karaoke Establishment / Bedspace Apartment
Completed
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Hong Kong Police Force
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation Streamlining
Streamlining Use electronic channel to receive Security Company Licence applications from and reply investigation comments to the "Security and Guarding Services Industry Authority" by the Crime Prevention Bureau Shortening the referral time and enhancing the efficiency of processing applications for Security Company Licences Security and Guarding services Completed Streamlining Obviate the need for the applicants to submit a copy of Business Registration Certificate (BRC) in making applications for Pawnbrokers Licence and four arms-related licences as the Police Licensing Office will conduct the check with the Business Registration Office and obtain the BRC copy directly Saving applicants’ time and effort in submitting applications Multiple trades Completed
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Inland Revenue Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining Allow users to access all business registration e-services provided on GovHK platform via mobile devices
Enhancing business-friendliness of the application process and providing greater convenience for the trade Multiple trades Completed Strengthening support services Waive business registration fees for one year for business registration certificates and provide concessionary refunds to eligible businesses
Reducing the operating cost of businesses Multiple trades Completed Strengthening support services Enhance the online appointment booking system for Business Registration Office counter services so that users of counter services can book appointment on the day
Providing greater convenience and flexibility to the trade Multiple trades Completed Streamlining Allow "iAM Smart" users to complete, sign and submit business registration e-Forms (including Notification of Change of Business Particulars for Limited Partnership Fund (IRBR64A) and Notification of Commencement of Business for Limited Partnership Fund (IRBR200A)) via internet
Facilitating the trade to use the online services by providing a user-friendly means of applications thus reducing the time and administrative effort required for submissions Multiple trades Completed
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Lands Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining Extend the relaxed arrangement of applying for the Offensive Trades Licence under Government leases for specified food businesses Reducing the administrative cost in applications for specified food business licences
Food trade
Completed Streamlining Re-align the administrative procedure, including revision of application form, in company account registration in HKMS 2.0 in respect of the Provision of and Licence to Use Digital Map by obviating the applicant to submit supporting documents unless the account will associate with privilege (e.g. discount price, rights to acquire specific products/ records)
Saving applicants’ time and administrative effort of submitting supporting documents
Multiple trades
Completed
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Leisure and Cultural Services Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation Streamlining
Streamlining Adopt iAM Smart to streamline the submission of a copy of Hong Kong Identity Card as supporting document for identity authentication for applications of Places of Amusement Licence (Billiard Establishment Licence, Public Bowling-alley, Public Skating Rink Licence) Facilitating the trade to use the online licensing services by providing a user-friendly means of authentication and reducing the time required for application processing Billiard establishments, public bowling-alleys and public skating rinks Completed
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Office of the Communications Authority
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Improving guidance on licence application Provide online application status tracking service for five types of services under the Film Censorship Ordinance (Cap. 392) Enhancing transparency of processing applications Cinema industry, film production industry, performing arts industry and advertising industry Completed Streamlining Review the Accounting Manual for Telecommunications Licensees to streamline the existing regulatory reporting requirements for Unified Carrier Licence Reducing the compliance cost and administrative effort of the licensees in submitting regulatory reports Telecommunications Completed Improving guidance on licence application Develop online tracking tool for checking progress of the applications for Unified Carrier Licence and Class Licence for the Provision of Public Wireless LAN Services Enhancing transparency of processing applications Telecommunications Completed
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Planning Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Strengthening support services Open up digital graphic data of Town Planning Board Guidelines No. 12C and No. 13F for public use
Enabling the general public to have direct access to the digital graphic data Multiple trades Completed Strengthening support services Update the dedicated webpage for hearing meetings at the Town Planning Board website Enabling the public to easily access all relevant information of the hearing meetings Land use and development Completed
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Security Bureau
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining Refer application to and receipt of comments from Hong Kong Police Force by electronic means for Security Company Licence Enhancing the efficiency and reducing administrative costs of processing applications Security and Guarding services Completed
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Social Welfare Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Improving guidance on licence application Provide online tracking / e-notification service to facilitate applicants’ tracking of the application progress for Licence of Residential Care Home for the Elderly, Licence / Certificate of Exemption of Residential Care Home for Persons with Disabilities, Licence of /Certificate of Exemption of Treatment Centre and Certificate of Registration of a Child Care Centre / Certificate of Exemption of a Mutual Help Child Care Centre Enhancing transparency of the application procedures by the use of e-tracking function for the trade to check the status and records of their applications Welfare Completed Streamlining Provide e-licence services for licence of Residential Care Home for the Elderly, Licence / Certificate of Exemption of Residential Care Home for Persons with Disabilities, Licence / Certificate of Exemption of Treatment Centre and Certificate of Registration of a Child Care Centre / Certificate of Exemption of a Mutual Help Child Care Centre Saving time and administrative effort of the trades in collecting the licence in person and enhancing the efficiency of processing licence application Welfare Completed
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Trade and Industry Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining Obviate the need for applicants to submit a copy of Business Registration Certificate by validating the company information from the IRD's “Business Registration Certificate Number Enquiry and Application for Supply of Information on the Business Register Services - G2G platform” for Registration of Rough Diamond Traders and Registration under Transhipment Cargo Exemption Scheme Saving applicants' time and administrative effort in submitting application documents and enhance the efficiency of processing applications Import and export Completed
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Transport Department
Nature
Description of Business Facilitation Measure
Expected Benefits
Affected Trade
Implementation status
Streamlining Allow e-submission for applications for Vehicle Registration Document and Trade Licence for pre-vetting Providing convenience to applicants, and enhancing efficiency of processing applications Multiple trades Completed
Related Content
Address:
14/F, Treasury Building, No. 3 Tonkin Street West, Cheung Sha Wan, Kowloon
Email: bft@effo.gov.hk
Tel: (852) 2165 7371
Fax: (852) 2537 7566