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The Office of the Government Chief Information Officer has implemented the Internet Learning Support Programme (ILSP) since 2011, and has engaged two non-profit-making organisations, namely The Boys’ and Girls’ Clubs Association of Hong Kong (BGCA) and WebOrganic, to provide support services for Internet learning at home to eligible families in the Eastern and Western parts of Hong Kong respectively.


The ILSP was officially concluded on 31 August 2018.  The service centres of the two non-profit-making organisations have ceased provision of services related to the ILSP.  For contracts made under the ILSP that are still effective, the non-profit-making organisations and their Internet service providers will continue to provide the relevant services until contract expiry without being affected by the end of the ILSP.  To support needy students to undertake Internet learning at home, the Student Finance Office of the Working Family and Student Financial Assistance Agency and the Social Welfare Department will continue to disburse the Subsidy for Internet Access Charges to eligible families.


Moreover, the two non-profit-making organisations have accumulated experience in supporting Internet learning for students from low-income families after years of operation.  From the 2018/19 school year onwards, they will continue to provide Internet learning support services to students from low-income families.  Among the services, WebOrganic will offer broadband services at discounted prices to low-income families across the territory and BGCA will provide computer check-up and computer technical support to their eligible members from low-income families.  Other Internet learning support services provided by the two non-profit-making organisations include training, social support, etc.  For enquiries, please contact the non-profit-making organisations as follows:




Hotline :

2520 5820

Hotline :

2922 9200

Email :


Email :


Website :



Details of Community Digital Competence Hub

Website :



Details of Broadband Service Concession Scheme for Students from Low-income Families


Last revision date: September 2018
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