Business Facilitation Measures Completed

As at March 2023, 94 measures were completed among the 108 business facilitation measures devised in 2021-22. Please click the name of Bureau/Department to see the details of the completed measures.

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  • Agriculture, Fisheries and Conservation Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Provide applicants for One-off Permit (for Selling a Dog) with new optional functions of e-submission, e-processing, e-tracking and e-payment  Enhancing efficiency and transparency of the licensing process Animal related trades Completed
    Streamlining Provide e-service options for Dairy Licence applicants, including e-submission, e-tracking, e-payment and e-licence Enhancing efficiency and transparency of the licensing process Dairy Business Completed
    Streamlining Provide electronic copy of the approval letter for applications for Approval of Genetically Modified Organisms (GMOs) for Release into Environment Enhancing business-friendliness The trade of genetically modified organisms for environmental release Completed
    Streamlining Provide an electronic copy of Marine Fish Culture Licence Enhancing business-friendliness Animal related trades Completed
    Streamlining Provide applicants for Animal Trader Licence with new optional functions of e-submission (i.e. e-fillable PDF files and online application form), e-processing, e-tracking, e-payment (i.e. online payment by credit card) and e-licence (i.e. provision of an electronic copy of the Licence when necessary) Enhancing efficiency and transparency of the licensing process Animal related trades Completed
    Streamlining Provide applicants for Dog Breeder Licence (Category B) with new optional functions of e-submission (i.e. e-fillable PDF files and online application form), e-processing, e-tracking, e-payment (i.e. online payment by credit card) and e-licence (i.e. provision of an electronic copy of the Licence when necessary) Enhancing efficiency and transparency of the licensing process Animal related trades Completed
    Streamlining Provide applicants for Boarding Establishment Licence with new optional functions of e-submission (i.e. e-fillable PDF files and online application form), e-processing, e-tracking, e-payment (i.e. online payment by credit card) and e-licence (i.e. provision of an electronic copy of the Licence when necessary) Enhancing efficiency and transparency of the licensing process Animal related trades Completed
    Streamlining Provide applicants for Riding Establishment Licence with new optional functions of e-submission (i.e. e-fillable PDF files and online application form), e-processing, e-tracking, e-payment (i.e. online payment by credit card) and e-licence (i.e. provision of an electronic copy of the Licence when necessary) Enhancing efficiency and transparency of the licensing process Animal related trades Completed
    Streamlining Provide applicants for Exhibition Licence / Temporary Exhibition Permit with new optional functions of e-submission (i.e. e-fillable PDF files and online application form), e-processing, e-tracking, e-payment (i.e. online payment by credit card) and e-licence (i.e. provision of an electronic copy of the Licence when necessary) Enhancing efficiency and transparency of the licensing process Animal related trades Completed
    Improving guidance on licence application Re-organise AFCD’s website to make contents related to Dog Licence and Animal Trader Licence clearer, prominent and easy to access Facilitating the trades in better understanding the procedure of application and saving manpower efforts in answering the enquiries Animal related trades Completed
    Streamlining Provide new optional functions of e-submission (i.e. e-fillable PDF files and online application form), e-processing, e-tracking and e-payment (i.e. online payment by credit card), as well as e-licence (i.e. provision of an electronic copy of the Licence when necessary) for the application of Dog Breeder Licence (Category A) Enhancing efficiency and transparency of the licensing process Animal related trades Completed
  • Buildings Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Improving guidance on licence application Establish an online data bank of academic qualifications recognised by Buildings Department for contractors registration applied under the Buildings Ordinance (Cap. 123) Facilitating the trades in seeking endorsement on their academic qualifications from the professional institutions and reducing related enquiries Building and construction Completed
    Streamlining Provide an option for an applicant to receive e-licence for oil storage installation (OSI) and e-certificate for various registrations under the Buildings Ordinance Saving the time of the trades on collecting licences and enhancing the efficiency of issuing licences Building and construction Completed

     

  • Civil Aviation Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Provide e-licence service for 8 flight standards and airworthiness related licences Enhancing efficiency of the licensing process Aviation Completed
  • Civil Engineering and Development Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Use of I&T Introduce e-submission of application Form 7 under Construction Waste Disposal Charging Scheme Saving administrative efforts of the trades in submitting applications and enhancing efficiency in processing applications   Construction and Transportation Completed
    Streamlining Introduce e-submission of reporting forms for importation and transportation of natural sand Providing a more user-friendly and efficient way in submitting reporting forms and saving manpower efforts in processing submissions Import and export Completed
    Use of I&T Provide e-licence service for Dumping Licence Saving applicants’ time and administrative effort in obtaining the licences and enhancing the efficiency of processing applications Construction and Transportation Completed

     

  • Commerce and Economic Development Bureau

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Provide e-licence service for 7 licences issued by Special Effects Licensing Office Providing greater convenience to the applicants by obviating their need to visit the licensing office Film and entertainment Completed
    Streamlining Incorporate the function of digital signing under “iAM Smart” into e-forms Saving applicants’ time and administrative effort in submitting applications and enhance efficiency of processing applications Film and entertainment Completed

     

  • Companies Registry

     

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Enhance the information system of the Registry for Trust and Company Service Providers to allow registered users to login and authenticate e-forms using iAM Smart Saving administrative efforts of both the trades and the Government in processing applications Trust or company service providers Completed
    Improving guidance on licence application Develop a chatbot on the Companies Registry’s website to handle enquiries on frequently asked subjects, including incorporation of companies and annual return of local limited companies Allowing the public to obtain immediate responses to their enquiries, and saving administrative efforts of the Government in handling voice mail enquiries General Public Completed
    Regulatory changes Introduce a mechanism for the re-domiciliation of non-Hong Kong funds in the form of limited partnerships to become limited partnership funds Enhancing competitiveness of Hong Kong as an international asset and wealth management hub and creating new business and job opportunities for the local funds and the professional service industries Financial services Completed
    Regulatory changes Introduce a mechanism for the re-domiciliation of fund corporations incorporated outside Hong Kong to become open-ended fund companies Enhancing competitiveness of Hong Kong as an international asset and wealth management hub and creating new business and job opportunities for the local funds and the professional service industries Financial services Completed
    Streamlining Enhance the Integrated Companies Registry Information System for the implementation of Unique Business Identifier for limited partnership funds (LPF) Reducing the trades’ confusion of Business Registration number and LPF number Financial services Completed
    Improving guidance on licence application Provide step-by-step demonstration video about e-submission of application for renewal of trust or company service provider (TCSP) licence on the website of the TCSP Registry Facilitating the trades in better understanding the procedures of application for renewal, and saving administrative efforts of the Government in answering enquiries Trust or company service providers Completed

     

  • Department of Health

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Provide e-form for application for licences and certificates;
    send notification email upon receipt of application;
    send licences and certificates in pdf format to applicants via email. Update lists of licensed Chinese medicines traders and registered proprietary Chinese medicines on Chinese Medicine Council of Hong Kong website on regular basis for public reference
    Saving time and administrative cost of processing applications by the trades and the Government, and enhancing transparency of the licensing process Chinese Medicine Industry Completed
    Streamlining Provide e-payment service for 2 pharmaceutical-related licences and provide e-licence service for 11 pharmaceutical-related licences/certificates Reducing the administrative cost for the trades and the Government and enhancing efficiency of the licensing process Pharmaceutical industry Completed
    Streamlining Send Licence under Animals (Controls of Experiments) Ordinance in pdf format to applicants via email Saving time and administrative cost of issuing licences in paper form Animal related trades Completed
  • Education Bureau

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Provide e-payment option for payment of fees and charges related to application for registration of a non-local higher and/or professional education course under the Non-local Higher and Professional Education (Regulation) Ordinance, Cap. 493 Saving time and administrative cost of mailing and collecting cheques by the trades and the Government Education Completed
  • Electrical and Mechanical Services Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Adopt iAM Smart to provide user authentication, digital signing and e-form pre-filling functions for the application of Mandatory Energy Efficiency Labelling Scheme Saving the trade’s administrative costs and effort in application submission Electrical, Gas and Mechanical trades Completed
    Streamlining Incorporate energy label scanning function into existing mobile software for shop inspections Reducing the time required for staff in verifying the records of energy labels during shop inspection Electrical, Gas and Mechanical trades Completed
    Improving guidance on licence application List the supporting document requirements on the webpage for applying as registered electrical contractor Facilitating the trade in understanding the supporting document requirements and reducing the need of back-and-forth clarifications and re-submissions Electrical, Gas and Mechanical trades Completed
    Streamlining Develop a new function on the existing system to automatically issue lift/escalator resumption permits via email after approval Obviating the need for applicants to visit EMSD to collect resumption permit physically and saving time and administrative effort of both applicants in submitting applications and the Government in issuing permits Lift and Escalator trade Completed
    Improving guidance on licence application List the supporting document requirements on the webpage for applying as registered electrical worker Facilitating the trade in understanding the supporting document requirements and reducing the need of back-and-forth clarifications and re-submissions Electrical, Gas and Mechanical trades Completed
    Streamlining Provide an online platform to facilitate and streamline the renewal application of Competent Persons (Class 6) certificates/cards under Gas Safety Ordinance (Cap. 51) Providing a more user-friendly and convenient way in submitting applications and enhancing the Government's efficiency in processing applications Electrical, Gas and Mechanical trades Completed
    Streamlining Provide e-form and e-submission for registration of gas supply companies and guidance on providing required information Saving time and administrative effort of the trades and the Government in preparing and processing applications Utility companies Completed
    Streamlining Provide end-to-end e-licensing services for 14 licences related to gas and aerial ropeway Saving time and administrative effort of both the trades and the Government in submitting and processing applications Electrical, Gas and Mechanical trades Completed
    Streamlining Issue digital certificate of registration for registered electrical workers under the Electricity (Registration) Regulations via E&M Trade App Enhancing convenience and shortening processing time by eliminating physical cards, and enhancing communication with the trades with greater use of the App Electrical, Gas & mechanical trades Completed
    Streamlining Issue digital certificate confirming the approval as a competent person under the Electricity Supply Lines (Protection) Regulation via E&M Trade App Enhancing convenience and shortening processing time by eliminating physical cards, and enhancing communication with the trades with greater use of the App Electrical, Gas & mechanical trades Completed
    Streamlining Implement e-submission and e-payment for the application for the endorsement of Periodic Test Certificates of electrical installations Enhancing efficiency and convenience of the application process Electrical, Gas & mechanical trades Completed
    Streamlining Review and streamline the procedures of 6 licence applications under Gas Standards Office Saving applicants' time and administrative effort in preparing applications and enhancing efficiency of processing applications Electrical, Gas & mechanical trades Completed
    Streamlining Issue digital registration cards for registered gas installers via E&M Connect App Enhancing convenience and efficiency of processing applications by the trades and the Government by eliminating physical cards, and enhancing communication with the trades with greater use of the App Electrical, Gas & mechanical trades Completed
    Streamlining Adopt Blockchain Technology to digitalize log-books for lifts and escalators Reducing the compliance cost and administrative burden of the trades, and enhancing convenience and transparency of accessing data Lift and escalator trade Completed
    Streamlining Issue digital registration cards for registered lift and escalator workers and registered lift and escalator engineers via E&M Connect App Enhancing convenience and efficiency of processing applications by trade practitioners and the Government by eliminating physical cards, and enhancing communication with the practitioners through the use of the App Lift and escalator trade Completed

     

  • Environmental Protection Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Provide e-form, e-submission and e-licence services for Clinical Waste Collection Licence and Clinical Waste Disposal Licence Saving the time and efforts of the trades in preparing application documents and enhancing efficiency of the licensing process Clinical waste collection and disposal trades Completed
    Streamlining Provide e-submission and e-tracking service for application for opening a billing account for disposal of construction waste at government waste disposal facilities under the Construction Waste Disposal Charging Scheme, and issue letter of approval of applications through electronic means Enhancing efficiency and transparency of processing applications and saving administrative cost for both the trades and the Government Building and construction Completed
    Streamlining Provide e-services (including e-submission, e-payment, e-processing and e-licence) for 3 licences under the Air Pollution Control Ordinance (Cap. 311) Enhancing efficiency of processing applications and saving time and administrative efforts of both the trades and the Government Construction, engineering, manufacturing Completed
    Streamlining Issue electronic Construction Noise Permit and electronic Noise Emission Label Allowing applicants to receive permit or label earlier as compared to the delivery by post Building and construction Completed
    Streamlining Provide an electronic platform for application for Waste Import/Export Permit Enhancing business-friendliness by providing an additional e-submission means Waste recycling, import and export Completed
    Streamlining Enhance e-licence service for application of Registration as a Chemical Waste Producer and Approval to Use Chemical Waste Container(s) Exceeding 450 Litres by emailing e-licences to the applicants Enhancing efficiency of issuing e-licences to applicants Chemical trades Completed
    Streamlining Provide e-licence service for 2 approvals/permits, viz. (i)  Application for an approval for the Use of Oil Dispersants and Similar Substances under the Dumping at Sea (Exemption) Order, Dumping at Sea Ordinance (Chapter 466) and (ii) Application for a Permit to Dump Material at sea under the Dumping at Sea Ordinance Obviating the need for applicants to visit licensing office to collect licences physically Maritime/Shipping Completed

     

  • Fire Services Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Use of I&T Notify applicants of successfully registered Approved Persons under the Dangerous Goods (Control) Regulation (Cap. 295G) by electronic means Allowing applicants to have instant notification of successful registration and saving the administrative cost of printing the notification letters Multiple trades Completed
    Streamlining Extend the handling application for Temporary Places of Public Entertainment Licences involving temporary structure by pragmatic approach Obviating the needs of arranging a compliance inspection and obtaining a Fire Services Certificate for the same event on a monthly basis. Saving manpower and administrative efforts in processing application for certificate. Saving the operational cost induced from obtaining a fresh Fire Services Certificate monthly for licence renewal Trade of Places of Public Entertainment Completed
    Improving guidance on licence application Introduce Guidance Notes for Fire Service Installation Contractors Applicants on Interview with Qualified Person and Responsible Person Facilitating the Fire Service Installation Contractors applicants in understanding the requirements of the interview and enhancing the transparency to applicants Registered Fire Service Installation Contractors Completed

     

  • Food and Environmental Hygiene Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Extend the service of the Food Trader Portal to cover online application for import permission in respect of eggs Providing a more user-friendly and efficient way in submitting applications and enhancing efficiency of processing applications

    Food trade

    Completed

     

  • Highways Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining

    Provide new function to the mobile version of the Excavation Permit Management System (XPMS) for permittees of Emergency Excavation Permit (EXP) to register their emergency openings and obtain Emergency Serial Numbers for the emergency excavation works

    Providing an additional and convenient means for the permittees of EXP to register their emergency excavations and saving manpower efforts of 1823 to process such registration

    Utility companies and government departments

    Completed
    Streamlining

    Provide new function to the applicants of excavation permit (XP) to streamline handling issues on those affected trees managed by Highways Department (HyD) via the Excavation Permit Management System (XPMS)

    Allowing XP applicants to handle tree issues related to those trees managed by HyD through a new function in XPMS

    Utility companies and government departments Completed
  • Home Affairs Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining

    Provide the option of Faster Payment System (FPS) for the payment of licence/permit fees and related charges at the Office of the Licensing Authority

    Obviating the need for the applicants to visit service counters to make payments in cash or by cheque, and saving the manpower and administrative efforts of the Government in handling such payments

    Hotel / Guesthouse / Clubhouse / Karaoke Establishment / Bedspace Apartment

    Completed
    Strengthening support services

    Enhance the online search function by providing more readily and accurately available information of licensed hotels and guesthouses on both the Office of the Licensing Authority webpage and the Mobile App

    Facilitating patrons in identifying licensed premises, protecting the interest of the trades, and saving manpower efforts in handling enquiries

    Hotel / Guesthouse 

    Completed
    Improving guidance on licence application

    Provide FAQs, in layman’s terms, on the website of the Office of the Licensing Authority for easy reference by applicants 

    Saving time and manpower efforts in handling enquiries and processing applications

    Hotel / Guesthouse 

    Completed
    Improving guidance on licence application

    Extract the ventilation requirements into a designated item for easy reference by the applicants and their works contractors

    Facilitating the trades in better understanding and complying with the ventilation requirements, and shortening the time of processing applications by reducing the need of clarification and re-submissions 

    Hotel / Guesthouse / Clubhouse / Karaoke Establishment / Bedspace Apartment

    Completed
    Streamlining

    Provide e-licence service for 12 licences/certificates to facilitate the trades, including Hotel/Guesthouse Licence, Club-House Certificate of Compliance, Bedspace Apartment Licence, Karaoke Establishment Licence/Permit, and Entertainment Licences

    Obviating the need for applicants to visit service counters to collect licences physically and saving manpower efforts of the Government in processing applications

    Hotel / Guesthouse / Clubhouse / Karaoke Establishment / Bedspace Apartment

    Completed
  • Hong Kong Police Force

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation Streamlining

    Streamlining Enhance e-submission services by providing e-fillable form for (i) Application for Hiring of Police Premises for Location Filming, (ii) Application for Use of Modified Firearms and Blank Ammunitions for Location Filming, and (iii) Application for Unit Permit (Police/ Traffic Warden/ Government Flying Service/ HK Garrison) for Location Filming; and enhance e-payment service by emailing the General Demand Notes to applicants for Application for Hiring of Police Premises for Location Filming Saving applicants’ time and administrative effort in submitting applications and enhancing efficiency of processing applications Film and entertainment Completed
    Streamlining Provide e-licence service for Temporary Liquor Licence Obviating the need for applicants to visit licensing office to collect licences physically, facilitating business by providing end-to-end e-services, and reducing manpower and administrative effort in processing applications Multiple trades Completed
  • Inland Revenue Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining

    Enhance the e-service for “Application for duplicate of a valid business/branch registration certificate” (BRC) by issuing the duplicate e-BRC immediately after completion of the application

    Facilitating the trade by shortening the processing time Multiple trades


    Completed
    Streamlining

    Allow iAM Smart users to complete and sign business registration related e-forms for online submission 

    Saving administrative efforts of the trade in submitting applications

    Multiple trades


    Completed
    Strengthening support services Waive business registration fees for one year for business registration certificates and provide concessionary refunds to eligible businesses Reducing the operating cost of businesses Multiple trades


    Completed
    Streamlining Enhance the e-service for “Application for Business or Branch Registration” by accepting submission of supporting documents by electronic means and issuing electronic Business Registration Certificate Obviating the need for applicants to visit licensing office to collect Business Registration Certificate physically and saving administrative efforts of both the trade and the Government in the processing of applications Multiple trades Completed

     

  • Lands Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining 

    Provide e-payment service for Presale Consent, Approval of Deed of Mutual Covenant and Consent to Assign

    Enhancing the efficiency and convenience of the application process

    Property development

    Completed
    Streamlining

    Streamline the internal procedures of Lands Department in processing Tree Preservation and Removal Proposal and Landscape (Landscape Master Plan/ Landscape Proposal) Submissions

    Enhancing the efficiency of application processing

    Property developers and relevant professionals in landscape, tree works and property industries

    Completed

     

  • Land Registry

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Strengthening support services

    Review and revamp the online help for Integrated Registration Information System (IRIS) Online Services and demonstration videos of online search of land records in terms of their content and presentation to increase the readability and enhance user experience of the IRIS Online Services

    Facilitating the public in conducting online land searches and enhancing user experience

    General Public

    Completed
  • Leisure and Cultural Services Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation Streamlining

    Improving guidance on licence application Send notification emails to keep applicants posted of the major milestones of the application progress Enhancing the transparency of licence processing to facilitate business planning (including business decisions and financial arrangements) for the industry and to save the administrative efforts of the Government in responding relevant enquiries Billiard establishments, public bowling-alleys and public skating rinks Completed
    Streamlining Adopt electronic means for referring the layout plans to relevant government departments to speed up the application referral process and processing Saving the applicants’ administrative efforts and cost of preparing copies of the layout plans and enhancing the Government's efficiency in processing the application Billiard establishments, public bowling-alleys and public skating rinks Completed

     

  • Marine Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation Streamlining

    Improving guidance on licence application Provide e-tracking service for checking of application status for licence/permit applications through providing online facility or issuing notification email to applicants Enhancing transparency of the licensing process Maritime / shipping Completed
  • Office of the Communications Authority

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Provide e-submission, e-payment and e-licence services for five types of services under the Film Censorship Ordinance (Cap. 392) and three types of services under the Registration of Local Newspapers Ordinance (Cap. 268) Saving applicants’ time and administrative efforts in submitting applications and enhancing the efficiency of processing applications Cinema industry, film production industry, performing arts industry, advertising industry, newspaper and publishing industry Completed
    Streamlining Obviate the requirement of submitting a copy of Certificate of Registry for new application of Ship Station Licence Saving administrative efforts of the applicants in preparing supporting documents and of the Government in vetting these supporting documents Telecommunications Completed
    Streamlining Obviate the need of submitting a copy of Certificate of Registration of a Society for new applications of relevant licences by registered societies Saving administrative efforts of the applicants in preparing supporting documents and of the Government in vetting these supporting documents Telecommunications Completed
    Streamlining Provide e-licence service for 16 types of telecommunications licences (such as station licences, radio system licences), namely 2 involving e-payment and 16 involving e-licence services Enhancing the efficiency and convenience of the licence application process Telecommunications Completed
    Streamlining Provide e-licence services for 6 types of telecommunications licences (such as Service-based Operator Licence), namely 3 involving e-submission, 2 involving e-payment and 5 involving e-licence services Saving time and administrative efforts of the trades and the Government in submitting and processing applications respectively Telecommunications Completed
    Improving guidance on licence application Develop a performance pledge for application for Public Radiocommunications Service Licence Enhancing the transparency of the application process and providing applicants with greater certainty on receipt of the applications by the authority thereby enabling provision of better licensing services Telecommunications Completed
    Improving guidance on licence application Develop a performance pledge for application for Wireless Internet of Things Licence Enhancing the transparency of the application process and providing applicants with greater certainty on receipt of the applications by the authority thereby enabling provision of better licensing services Telecommunications Completed
    Streamlining Provide e-submission, e-payment and e-licence services for applications for 4 types of Television Programme Service Licences under the Broadcasting Ordinance (Cap.562), and the Sound Broadcasting Licence under Part 3A of the Telecommunications Ordinance (Cap.106) Saving applicants’ time and administrative efforts in submitting applications and enhancing the efficiency of processing applications Broadcasting industry Completed

     

  • Official Receiver's Office

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Provide e-payment and e-licence service for applications for Certificate of Non-Bankruptcy Enhancing customer-friendliness by obviating the need to visit licensing office and enhancing efficiency of application processing by reducing manpower effort and administrative costs on issuing Certificate of Non-Bankruptcy Multiple trades Completed

     

  • Planning Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Enhance Electronic Planning Application Submission System with adoption of iAM Smart

     

    Obviating the need for applicants to visit the Town Planning Board Secretariat to submit applications, enhancing transparency of the licensing process and saving the administrative costs of submitting and processing applications by the trades and the Government Land use and Development Completed
    Improving guidance on licence application Revise Town Planning Board Guidelines No. 32 to establish clearer procedures for submission of further information for planning applications Facilitating the trades in better understanding the procedure and requirements for submission of further information, enhancing efficiency and saving the administrative cost of processing applications Land use and Development Completed
    Improving guidance on licence application Revise Town Planning Board Guidelines No. 33 to set out criteria for considering the requests for deferment of decision on planning applications Facilitating the trades in better understanding the requirements for applications for deferment, enhancing efficiency and saving the administrative cost of processing applications Land use and Development Completed
  • Security Bureau

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Strengthening support services Inform applicants by e-notification that the licence is delivered through postal services Enhancing transparency of the licensing application process Security and Guarding services Completed
    Use of I&T Allow users of e-submission to pay application fee online immediately More convenient to applicants Security and Guarding services Completed
    Improving guidance on licence application Enhance guidance by providing links to “lists and guidelines of documents of new applications in preparation for inspection by the Police” in the Guidance Notes of application form Providing more detailed guidelines to applicants Security and Guarding services Completed

     

  • Social Welfare Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Improving guidance on licence application Enhance guidance for licence applications by providing tips, frequently-asked-questions and flow-chart of application process for applicants, and add a new promotional icon on the front page of Social Welfare Department's website for applicants' easy and direct access Enhancing the quality of applicants’ submissions, hence reducing the need for rectifications and re-submissions which is conducive to shortening the processing time Welfare

    Completed

     

  • Trade and Industry Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Provide e-payment service for 3 licences and e-licence service for 11 licences to facilitate the trades, including some importers of strategic commodities, rice traders, exporters of powdered formula, local importers of Mainland cereals and grain flour, wine exporters, exporters and manufacturers, and rough diamond traders Saving time and administrative effort of both the trades and the Government in submitting and processing applications Multiple trades

    Completed
  • Transport Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining Provide e-processing service for 3 licences, viz. Disabled Person’s Parking Permit, Parking Certificate for Drivers Who Carry People with Mobility Disabilities, and Ferry Service Licence for Kaito Enhancing the efficiency of application processing Transportation & logistics Completed
    Streamlining Extend the payment option of Faster Payment System (FPS) to all online licensing services, including renewal of vehicle licence, full driving licence, driving test, application for the quota and Closed Road Permit for cross boundary private cars under Ad Hoc Quota Scheme and application for Closed Road Permit for Hong Kong-Zhuhai-Macao Bridge Port Park-and-Ride Scheme Enhancing the efficiency and convenience of the application process General Public Completed
  • Water Supplies Department

    Nature

    Description of Business Facilitation Measure

    Expected Benefits

    Affected Trade

    Implementation status

    Streamlining

    Provide e-licence for Plumber's Licence

    Obviating the need for applicants to visit licensing office to collect licences physically, facilitating business by providing end-to-end electronic services, and reducing administrative effort in processing applications Plumbing


    Completed

     

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Last revision date: November 2023

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