Online Application for Extension of Stay (for Foreign Domestic Helpers Who Apply for Completion of Remaining Period of Current Contract with Same Employer / Deferral of Home Leave [Special Arrangement under the COVID-19 Epidemic Situation])

Immigration Department introduced “Smart Renewal” service with effect from 5 March 2021. Persons who submit their online applications for visas for further employment (i.e. contract renewal, completion of the remaining period of the current contract or deferral of home leave (special arrangement under the COVID-19 epidemic situation)) of foreign domestic helpers (FDHs) can, upon approval of their applications, pay the visa fee by one of the methods specified in the “General Demand Note” and collect the visas by post, without having to attend an office of this Department for going through the formalities, which is both convenient and time-saving. Please visit the webpage of “Smart Renewal” Service for details.

After you have read the following instructions and have your application documents ready, you can access the online service by clicking the following link.

Online application for completion of remaining period of current contract / deferral of home leave (special arrangement under the COVID-19 epidemic situation)

Smart Renewal – Video on Tips for Online Application (available in Chinese only)
Smart Renewal – Video on Tips for Online Application (available in Chinese only)

Smart Renewal – Demonstration of Online Application Procedures (available in Chinese only)
Smart Renewal – Demonstration of Online Application Procedures (available in Chinese only)

Application tips

Before using this online application service, please save the completed application form(s) and supporting documents required as images files in JPG or TIF format for a faster application process.

Who can Use this Service

You can use this online service if you are a foreign domestic helper who wants to apply for completion of the remaining period of the current contract / deferral of home leave (special arrangement under the COVID-19 epidemic situation).

However, you are not eligible to use the service if:


you are not physically present in Hong Kong at the time of submission;


you will not be physically present in Hong Kong at the time of collection of your extension of stay label;


you intend to collect the approved extension of stay label at the Immigration Branch Offices;


you are on visitor status;


you intend to submit a contract renewal application and your remaining limit of stay is more than 8 weeks;


your limit of stay has expired;


your travel document will expire in 3 months;


you need to depart Hong Kong and will not return before the expiry of your limit of stay;


your circumstances have changed since entry or last extension of stay (for example change of employer);


you have been notified that your next extension of stay will be subject to review; or


you apply for extension of current contract for one month under mutual agreement.


Documents to be Submitted Online

Documents Maximum no. of files for upload Download Form
  • Form ID988A - Visa/Extension of Stay Application Form for Domestic Helper from Abroad (first 4 pages only)
4 Download Form
  • Undertaking of Employer (New requirement for FDH visa application during the epidemic situation)
2 Download Form
  • Copy of the helper's travel document including the pages showing his/her personal particulars, photo, passport validity, latest visa label and the latest landing endorsement/landing slip
  • Employer's supporting letter to confirm continuous employment
  • Other supporting documents [for example: proof of employer’s financial position and residential address (if there is change in the information since the last employment contract)]

File Formats

Before uploading the required documents you will need to scan them in one of the following formats:

Image type: JPG or TIF (CCITT-G4)
File size: 5Mbytes or below for each file
Colour depth:  Grayscale (for documents without photos)
                         Colour (for documents with photos)

When using the online application service, you will then need to enter the following information:

  • the application reference number of your latest visa, entry permit or extension of stay application;
  • your date of birth;
  • your current limit of stay; and
  • the expiry date of your travel document
More information on application reference numberMore information on current limit of stay

Please ensure that the information you provide is correct. Incorrect information may render your submission invalid.

Supplementary Document Submission

If you have applied for an extension of stay online through GovHK and received a notification letter from the Immigration Department asking you to provide supplementary documents, you can use the online submission service. The following link will take you to further information on how to submit your supplementary documents online.

Online supplementary document submission

Assistance and Further Information

If you need technical assistance in using the online service, you can call the Immigration e-Services Hotline at (852) 3128 8668 between 7 am and 11 pm daily.

For general enquiries, please call (852) 2824 6111 during office hours (from 8:45 am to 5:15 pm, Monday to Friday, from 9 am to 12 noon on Saturday, except public holidays), send a fax to (852) 2877 7711 or send an email to

Further information on the online booking service is available in a set of helpful frequently asked questions (FAQs).

FAQs about online application for extension of stay
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Last revision date: October 2021