Contacts with Government and Related Organisations

Complaints against Maladministration

The Office of The Ombudsman aims to redress grievances and address issues arising from maladministration in the public sector. Learn more about how to lodge a complaint with them.        

Complaints against the Police

Should you be dissatisfied with any police action or service, find information in this guide on how to make a complaint against the Police. You can lodge a complaint online through the Police’s e-Report Room.        

Complaints related to Privacy Rights

Find out how to lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD) about any infringement on your privacy rights related to personal data. You can download the complaint form here.        

Complaints related to Discrimination

If you are discriminated against unlawfully because of your sex, marital status, pregnancy, disability or family status, submit your complaint online to the Equal Opportunities Commission here.        

Public Service Excellence

You can find out the outstanding services of various Bureaux and Departments.

Report Corruption

Check out the various channels through which you can make corruption complaints or enquiries to the Independent Commission Against Corruption (ICAC).        

Complaints against Obscene & Indecent Articles

Find out how to lodge a complaint against obscene or indecent articles.        

Environmental Enquiries & Complaints

As environmental issues may have impact on our daily lives, various Government departments have established their helpdesk to handle enquiries and complaints from the public. Find out which department to contact, and how to enquire or complain about an environmental issue.


1823 provides a round-the-clock one-stop service to answer public enquiries on services provided by 21 Government Departments.  It also receives complaints regarding any Bureau or Department.  For enquiries regarding Departments not covered by 1823, the Call Centre can provide relevant contact information.