System Requirements for GovHK Online Services

System Requirements for GovHK Online Services

Unless otherwise stated in the individual online services, online services in this website can generally be run in the following combinations of popular operating systems and browsers:

  Microsoft Windows  8.1 Microsoft Windows 10 Mac OS X Linux iOS Android
Microsoft Edge  Not
applicable
Yes Not
applicable
Not
applicable
Not
applicable
Not
applicable 
Safari Not
applicable
Not
applicable
Yes Not
applicable 
Yes Not
applicable 
Mozilla Firefox
Yes Yes Yes Yes Yes Yes
Google Chrome  Yes Yes Yes Yes Yes Yes

Enquiries

If you encounter problems in using a GovHK online service, please report them to the GovHK Help Desk (telephone: (852) 183 5500 or email: [email protected]) together with the exact version of the operating system and browser you are using.

Make enquiry via e-form/en/apps/1823enquiry.htm

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Notice: This form is NOT intended for handling enquiries or complaints. For assistance, please contact the 24-hour Helpdesk at (852) 183 5500 or email to [email protected].
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Last revision date: June 2021