Frequently Asked Questions about eTAX

Main Content

Frequently Asked Questions

Read the most frequently asked questions (FAQs) and answers about eTAX.

FAQs about eTAX Accounthttp://www.gov.hk/en/residents/taxes/etax/faq/faqs_about_etax_account.htm
FAQs about Electronic Notices, Documents and Alert Messageshttp://www.gov.hk/en/residents/taxes/etax/faq/faqs_about_e_notices.htm
FAQs about e-filing of Tax Return - Individualshttp://www.gov.hk/en/residents/taxes/etax/faq/faqs_about_efiling.htm
FAQs about Tax Positionhttp://www.gov.hk/en/residents/taxes/etax/faq/faq_about_tax_position.htm
FAQs about Request to Amend Tax Assessment and/or Provisional Taxhttp://www.gov.hk/en/residents/taxes/etax/faq/faq_about_request_to_amend.htm
FAQs about eTAX Technical Problemshttp://www.gov.hk/en/residents/taxes/etax/faq/faq_about_etax_technical.htm
FAQs about filing of Profits Tax Return through the Internethttp://www.gov.hk/en/residents/taxes/etax/faq/faq_about_efiling_pfr.htm
FAQs about e-filing of Employer's Returnhttp://www.gov.hk/en/residents/taxes/etax/faq/faq_about_efiling_er.htm

Enquiries

If you have any difficulty in using eTAX services but cannot find the solution from the frequently asked questions, please call the eTAX Help Desk at (852) 183 2011 during the service hours (Monday to Friday (except on public holidays) 8:15 a.m. - 12:30 p.m. and 1:30 p.m. - 5:30 p.m.)

You are also welcome to contact the Help Desk by e-mail any time. Inland Revenue Department aims at responding as soon as practicable within the next 2 working days. To facilitate a prompt response, please provide your name, day-time Hong Kong contact telephone number and file reference number, if applicable, in your e-mail.

	Designated e-mail address
For return call	etaxhelpdesk1@ird.gov.hk
For written reply	etaxhelpdesk2@ird.gov.hk

Last review date: November 2011

I Want To...

Share
Give Feedback

Main Navigation Menu

Communications & Technologyhttp://www.gov.hk/en/residents/communication/

Culture, Leisure & Sportshttp://www.gov.hk/en/residents/culture/

Education & Traininghttp://www.gov.hk/en/residents/education/

Employmenthttp://www.gov.hk/en/residents/employment/

Environmenthttp://www.gov.hk/en/residents/environment/

Government, Law & Orderhttp://www.gov.hk/en/residents/government/

Health & Medical Serviceshttp://www.gov.hk/en/residents/health/

Housing & Social Serviceshttp://www.gov.hk/en/residents/housing/

Immigration Serviceshttp://www.gov.hk/en/residents/immigration/

Taxes & Dutieshttp://www.gov.hk/en/residents/taxes/

Sub Navigation Menu

Salaries Tax & Personal Assessmenthttp://www.gov.hk/en/residents/taxes/salaries/
eTAXhttp://www.gov.hk/en/residents/taxes/etax/
Profits Tax for the Self-Employedhttp://www.gov.hk/en/residents/taxes/profits/
Property Taxhttp://www.gov.hk/en/residents/taxes/property/
Tax Return Filing, Enquiry & Paymenthttp://www.gov.hk/en/residents/taxes/taxfiling/
Stamp Dutyhttp://www.gov.hk/en/residents/taxes/stamp/
Dutiable Commoditieshttp://www.gov.hk/en/residents/taxes/commodities/
Motor Vehicle First Registration Taxhttp://www.gov.hk/en/residents/taxes/motortax/