While you may be annoyed about losing your personal identification documents, you may be relieved to learn that it only takes simple steps to obtain the replacements of these documents. Here you can learn about how to report loss and apply for replacement of Hong Kong identity card and HKSAR travel document.

If you lose your Hong Kong identity card, you are required to notify the Immigration Department within 14 days and apply for a replacement card. You can do so by visiting a Registration of Persons Office.

• Addresses and office hours of Registration of Persons Offices
  http://www.immd.gov.hk/ehtml/address_4.htm

All Registration of Persons Offices are using a quota system. Number tags are distributed to the public on a first-come-first-served basis.  To save your time, you should consider booking an appointment through the telephone booking system at (852) 2598 0888 or online.

• Online appointment booking for Hong Kong smart identity card
  http://www.gov.hk/en/residents/immigration/idcard/bookregidcard.htm

Application Forms

There is no separate form for applying for a replacement identity card and you should use the same application form as applying for a Hong Kong identity card. You may download the relevant form from the link below.

• Download Hong Kong identity card application forms
  http://www.immd.gov.hk/ehtml/public_3.htm

If you recover your card after applying for a replacement it should be surrendered to any Registration of Persons Office or police station.

Supporting Documents

The type of supporting documents you need when applying for a replacement identity card will depend on your age: 

• Those aged under 18 must be accompanied by a parent or legal guardian, who must produce his / her identity card and proof of legal guardianship, if appropriate.
• Those aged under 11 must also produce the proof of identity such as valid travel document / passport / recent school documents (e.g. student hand book or school record card) with a certified photograph; and one recent photograph (50 x 40 mm full face photograph) if the child is not taller than 90 cm.

• More on supporting documents for those aged under 18
  http://www.gov.hk/en/residents/immigration/idcard/hkic/appu18.htm#documents

Fee

The fee for applying for a replacement of identity card due to loss is HK$335.

If you lose your HKSAR travel documents in Hong Kong, namely HKSAR passport, Document of Identity for Visa Purposes, Re-entry Permit or Seaman’s Identity Book, you should report the loss to the Immigration Department. 

You should submit your replacement application in person at any Immigration Branch Offices. You may book an appointment through the telephone booking system at (852) 2598 0888 or online.

• Immigration Branch Offices for travel document applications
  http://www.gov.hk/en/residents/immigration/traveldoc/immigrationoffices.htm
• Online appointment booking for applying travel documents
  http://www.gov.hk/en/residents/immigration/traveldoc/hksarpassport/booktraveldoc.htm

If you lose your HKSAR passport or Document of Identity for Visa Purposes while travelling abroad, you should report the loss to the local police. With the documentary proof of the loss, report the matter to the Chinese Diplomatic and Consular Mission in that place and request replacement of the travel document.  You may also contact the Assistance to Hong Kong Residents Unit of the Immigration Department through the 24-hour hotline (852) 1868 for assistance. 

• Chinese Diplomatic and Consular Missions
  http://www.fmprc.gov.cn/eng/wjb/zwjg/default.htm
• How to apply for the HKSAR travel documents
  http://www.gov.hk/en/residents/immigration/traveldoc/index.htm
• Assistance to Hong Kong Residents Travelling Outside Chinese Territory
  http://www.gov.hk/en/residents/immigration/outsidehk/assisttravel.htm