Assistance to Hong Kong Residents 24-Hour Hotline

Here you can learn what to do if you are in distress and need assistance while outside Hong Kong, whether in the Mainland or elsewhere, and where to go for travel tips and advice.

Assistance to Hong Kong Residents 24-Hour Hotline

One of the first things you should consider if you need assistance while in distress outside  Hong Kong is calling the 24-hour hotline operated by the Assistance to Hong Kong Residents Unit of the Immigration Department. The hotline number is:

+852 1868

Assistance to Hong Kong Residents Outside Hong Kong

Hong Kong residents who have met with accidents or are arrested or detained for being involved in criminal cases may request assistance from the Assistance to Hong Kong Residents Unit of the Immigration Department.

The following link will take you to a page that offers information on the assistance that can and cannot be provided by the HKSAR Government, how to deal with legal concerns, what to do in case of serious accidents or casualties, and where to go for further information.

Travel Tips and Advice

Whether travelling for business or pleasure, you should always prepare adequately beforehand and take precautions while you are away. The following link will take you to a set of simple tips for travel preparation and ensuring your personal safety during the voyage, and where you can obtain travel advice.