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What is SFAA E-link?

The Student Financial Assistance Agency (SFAA) launched in July 2012 “SFAA E-link” (http://e-link.sfaa.gov.hk), which provides a diversity of online services including:

  • My Bills allows a registered user to view his repaying loan account information, including the repayment schedule, the history of all repayment transactions and the most recent loan repayment demand note. It also provides online repayment service.

  • My Application Status allows a user to view the application status of all his student financial assistance applications under SFAA.

  • My Options – Commencement of Loan Repayment allows a user to select the repayment period, the repayment commencement date (if applicable) and the repayment frequency (if applicable), or make a request for lump sum repayment before commencement of repayment.

  • Financial Calculators allows a user to calculate roughly the estimated amount of financial assistance to be available to him and the loan repayment amount he needs to repay.

  • Partial / Lump Sum Repayment Request allows a user to make an online request for partial / lump sum repayment.

  • Deferment of Loan Repayment Application allows a user to know the application procedures and download the application form.

 Access SFAA E-link

How can I use the service?

To use My Bills on SFAA E-link, you need to be a registered user.

To use My Application Status, you need to provide certain personal information you have already provided in your application for financial assistance for the purpose of identity verification.

To use My Options – Commencement of Loan Repayment, you need to provide your 25-digit personal code for the purpose of identity verification. You can find your personal code in the letter of Commencement of Loan Repayment issued by SFAA.

For other services, no registration or verification is required.

How can I become a registered user of My Bills?

  • To register for My Bills on SFAA E-link,
    1. You must apply for a MyGovHK account first.

    2. You also need the ATM / PPS Reference Number or Loan Reference Number in the demand note or the letter of Commencement of Loan Repayment issued by SFAA in respect of your loan account(s).

    3. Then follow the step-by-step guide to provide the above information for registration of My Bills on SFAA E-link.

 Access MyGovHK 

What are the benefits of using SFAA E-link services?

SFAA E-link services have the following benefits:

  • Convenient

    As a registered My Bills user, you can view all your SFAA loan accounts under repayment and other loan account information anytime.

    You can view the status of your applications for all student financial assistance under SFAA.

    You can select the repayment period or make a request for lump sum repayment before commencement of repayment.

    You can make online requests for partial / lump sum repayment and obtain information on deferment of loan repayment application procedures and application form.

    You can estimate the financial assistance and repayment amount with the financial calculators.

  • Efficient

    As a registered My Bills user, you can receive loan repayment demand notes in electronic form. A message will be sent to your MyGovHK message box or your email address registered in MyGovHK when an electronic demand note is issued. Besides, if you have opted to receive SMS notification, an SMS will be sent to your registered mobile phone number upon issuance of the demand note. This could ensure timely receipt of the demand note.

    You can save time by making online requests for partial / lump sum repayment and the process can be speeded up.

  • Direct

    As a registered My Bills user, you can repay your loan via the PPS online payment service through SFAA E-link.

  • Environmentally Friendly

    You can help save paper and protect the environment by using electronic demand notes and making online requests for partial / lump sum repayment.

  • Easy

    SFAA E-link is easy to access and operate.

    For My Bills service, registration is simple and easy. It only requires a few steps.

 

Enquiries

For enquiries on SFAA E-link services, please email SFAA at e-link@sfaa.gov.hk
mailto:e-link@sfaa.gov.hk 

Register for My Bills Now

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Last review date: June 2014

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