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Eligibility Criteria

You are eligible to enrol for the e-Channel service if you are:

(1)Aged 17 or above;
(2)Holding a Republic of Korea passport valid for at least 6 months;
(3)A current member of the Smart Entry Service (SES)* of Korea; and
(4)Having no adverse record in the HKSAR.

*A current member of the SES should have a label affixed in the passport as shown below.

SES Label

Please click the link below for more information about the SES.

SES Website


You are not required to enrol under the new arrangement if you have already enrolled under the e-Channel Service for Frequent Visitors unless you have replaced / renewed your passport.

Enrolment is free of charge and on a voluntary basis.


Step 1: Online Pre-enrolment

You must complete the online pre-enrolment through the link below and print out the Notification Slip on an A4-size blank white paper upon successful pre-enrolment.

Step 2: Enrolment at Hong Kong Enrolment Office

You can enrol for the e-Channel service free of charge at the Enrolment Offices located at the Hong Kong International Airport or the Macau Ferry Terminal with your passport (valid for at least 6 months) and the valid Notification Slip.

The locations and opening hours of the Enrolment Offices are as follows:

Location of Enrolment OfficesOpening Hours of Enrolment Offices
Hong Kong International Airport
- Arrival North Hall
  (after arrival counters)
- Arrival South Hall
  (after arrival counters)

10:00 a.m. – 6:00 p.m.

7:30 a.m. – 11:00 p.m.
Macau Ferry Terminal Arrival Hall
(before arrival counters)
10:00 a.m. – 6:00 p.m.

Location of the Enrolment Offices at Hong Kong International Airport

Location of the Enrolment Offices at HKIA


Location of the Enrolment Office at Macau Ferry Terminal

Locations of the Enrolment Offices at MFT

Upon enrolment, you are required to

  • present your Republic of Korea passport;
  • sign an enrolment form;
  • have your fingerprints taken; and
  • have your photograph taken.

If there are any changes in the enrolment information, you have to submit a new online pre-enrolment, print the new Notification Slip and enrol for use of e-Channel service in person again at the Enrolment Office before continuing to use the e-Channel.  The updating service is free of charge.

Online Pre-enrolment

If you are eligible for the e-Channel service, you may click the link below for pre-enrolment:

Online Pre-enrolment for e-Channel Service (Provided in English only)

Use of e-Channel

After successful enrolment, you can use the e-Channel at control points in the following locations:

  • Hong Kong International Airport
  • Lo Wu
  • Lok Ma Chau Spur Line
  • Shenzhen Bay
  • Man Kam To
  • Lok Ma Chau
  • Macau Ferry Terminal
  • China Ferry Terminal
  • Kai Tak Cruise Terminal

Upon using the e-Channel, you should place your enrolled Republic of Korea passport onto the document reader.  When the reading process has finished, you will be able to enter the e-Channel.  After entering the e-Channel, you will need to place the enrolled thumb or finger flat on the centre of the fingerprint scanner to verify your fingerprint as shown in the following illustration.

simple guide to fingerprint verification

After successful fingerprint verification, a landing slip containing the conditions and limit of stay will be printed (upon arrival only) for your safe custody.  After collecting the landing slip, you can leave the e-Channel.

The procedure for holders of Republic of Korea passport using the e-Channel is illustrated in a workflow video that can be accessed through the following link.

Cancellation of Enrolment

If you are an enrolled holder of Republic of Korea passport, you may apply for cancellation of the enrolment by completing the cancellation form, which can be downloaded from the link below, and return it in person to immigration staff at any control points.  Upon submission of the cancellation form, you need to produce relevant documents for verification.  The cancellation of enrolment service is free of charge.

Cancellation of Enrolment for e-Channel Service for Holders of Republic of Korea Passport

General Enquiries and Other Information

For general enquiries, please send an email to

Further information on the service is also available in the following Frequently Asked Questions (FAQs):

FAQs about Pre-enrolment of e-Channel Service for Holders of Republic of Korea Passport (Provided in English only)

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Last review date: February 2015

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