For assistance in using GovHK, please call the GovHK Help Desk at (852) 183 5500, email to email@example.com:firstname.lastname@example.org , or send us your enquiry online by using the e-form below.
The GovHK Help Desk is managed by 1823 and operates round the clock, 24 hours a day. Just in case the hotline is busy, please leave a voice message and your enquiry will be responded to as soon as possible. You are also welcome to send us an email when you need assistance, and every effort will be made to respond to your email within 24 hours . If appropriate, your enquiry or complaint will be referred to the relevant officer for follow-up.
If you wish to contact other government bureaux or departments, the following link will help you find the telephone numbers you need.
Government Telephone Directoryhttp://www.directory.gov.hk/basic_service.jsp?lang=eng
View the demo for GovHK
View the demo on the key features of GovHK, revamped in March 2010. You would have a brief introduction to the “I Want To…” section, personlised colour schemes, its sharing function and the mobile version.
Check out the demo for GovHKhttp://www.gov.hk/en/about/helpdesk/demo/govhk/
View the demo on how to bookmark GovHK's mobile version or add it as a home screen icon in smart phones. With the setting, you can access handy info on the go.
Check out the demo on how to bookmark GovHK or add to home screen in smart phoneshttp://www.gov.hk/en/about/helpdesk/demo/oneclick/
View the demo for MyGovHK
MyGovHK, launched in Dec 2010, is the personalised service delivery platform introduced on GovHK. You can click the link below to view demonstrations on creating an account, linking up online services, etc.
Check out the demo for MyGovHKhttp://www.personalised.gov.hk/content/en/instructions/demo_index.htm
System Requirements for Using GovHK
GovHK is designed to work with the operating systems and software used by the majority of visitors to our website. You may learn in this section our suggestions on configuring your browser, software for opening documents, using Hong Kong Supplementary Character Set (HKSCS) and others.
More on System Requirements for Using GovHKhttp://www.gov.hk/en/about/helpdesk/softwarerequirement/
Find the websites of government bureaux, departments and related organisations by organisational structure or in alphabetical order.
More on Government Agencieshttp://www.gov.hk/en/about/govdirectory/
Download and install the GovHK Gadget for your Windows Vista Sidebar or Macintosh Dashboard, so your computer desktop will always be updated with the latest government news, weather information and air pollution index.
More on GovHK Gadgethttp://www.gov.hk/en/about/helpdesk/gadget/
FAQs about GovHK Online Services
Find out the answers to Frequently Asked Questions about GovHK Online Services.
More on FAQs about GovHK Online Serviceshttp://www.gov.hk/en/about/helpdesk/faq/infosec/index.shtml
Last review date: March 2015