Help Desk
For assistance in using GovHK, please call the GovHK Help Desk at (852) 183 5500 or email to enquiry@1835500.gov.hk ( mailto:enquiry@1835500.gov.hk ).
The GovHK Help Desk is managed by the "1823 Call Centre" of the Government and operates round the clock, 24 hours a day. Just in case the hotline is busy, please leave a voice message and your enquiry will be responded to as soon as possible. You are also welcome to send us an email when you need assistance, and every effort will be made to respond to your email within 24 hours . If appropriate, your enquiry or complaint will be referred to the relevant officer for follow-up.
If you wish to contact other government bureaux or departments, the following link will help you find the telephone numbers you need.
Government Telephone Directory ( http://www.directory.gov.hk/basic_service.jsp?lang=eng&reset_form=yes )
GovHK is designed to work with the operating systems and software used by the majority of visitors to our website. You may learn in this section our suggestions on configuring your browser, software for opening documents, using Hong Kong Supplementary Character Set (HKSCS) and others.
Find the websites of government bureaux, departments and related organisations by organisational structure or in alphabetical order.
Download and install the GovHK Gadget for your Windows Vista Sidebar or Macintosh Dashboard, so your computer desktop will always be updated with the latest government news, weather information and air pollution index.
Find out the answers to Frequently Asked Questions about GovHK Online Services.
